Bookkeeping Manager

At Visory, we're all about empowering businesses to unlock their full potential.

Launched in early 2020, we are a fast growing start up, and we have built Australia and New Zealand's first digital bookkeeping solution that supports small to medium sized businesses.

We supercharge their financial back-office by connecting them to a marketplace of certified Bookkeeping and Payroll Experts, backed by our powerful digital platform of best practice workflows.

The result; clean books, oversight of key financial indicators and freedom from their back-office so they can get back to big picture growth.

How you'll make an impact...

As Bookkeeping Manager, you'll be the operational backbone of our bookkeeping and payroll services. You'll lead a team of finance professionals, ensure technical excellence across every workflow, and champion the delivery of accurate, timely, and high-quality outcomes for our clients.

You'll combine your financial expertise, leadership skills, and process-driven mindset to elevate both your team's performance and our clients' confidence in their numbers.

What You'll Be Doing...Workflow Leadership

• Oversee daily workload allocation across your team, balancing priorities, skills, and deadlines

• Maintain visibility on progress and ensure all deliverables meet service-level expectations

• Identify potential roadblocks early—reassign or escalate to keep tasks on track

• Communicate changes to scope or frequency promptly and clearly

• Keep workflow documentation current to reflect client needs and service expectations

Quality & Compliance

• Take ownership of the accuracy and compliance of your team's bookkeeping outputs

• Review key milestones and reconciliations to ensure precision

• Track common errors, conduct root-cause analysis, and collaborate with internal teams on continuous improvement

• Maintain adherence to best-practice financial controls

Technical Guidance

• Act as the go-to expert for complex bookkeeping, payroll, and accounting issues

• Support Business Performance Partners (BPPs) with technical escalations and client communications

• Troubleshoot system integrations and recommend process improvements

• Lead remediation efforts when major discrepancies occur

Team Development

• Manage, coach, and grow a high-performing team of Bookkeepers and Payroll Specialists

• Conduct regular 1:1s, goal-setting, and career development check-ins

• Foster accountability, customer focus, and operational excellence

• Address performance concerns with transparency and empathy

Process & Documentation Governance

• Ensure all client records, SOPs, and process notes are maintained to a high standard

• Drive consistency across documentation, workflows, and system usage

• Collaborate with product and quality teams to refine best practices and enhance efficiency

We're looking for someone who has...

• A strong bookkeeping background, ideally with experience managing multiple client accounts or leading a small team
• Advanced practical knowledge of day-to-day bookkeeping and payroll operations, including reconciliations, BAS, and compliance requirements
• Confidence working with cloud-based accounting tools such as Xero, MYOB, KeyPay, Dext, and ApprovalMax
• A collaborative, people-first leadership style that balances performance with wellbeing
• A passion for process improvement—always looking for smarter, faster, more consistent ways of working

(Formal qualifications like a Cert IV or Diploma in Bookkeeping/Accounting are welcome but not essential.)

What you'll love about working at Visory...

• Shape the Future of Finance Operations: Play a key role in designing the workflows, tools, and standards that power a category-defining back-office platform for SMEs.
• Work at the Cutting Edge of Finance, Product & AI: Collaborate with product, engineering, and data experts to embed automation, streamline processes, and enhance service quality.
• Thrive in a Flexible, High-Growth Environment: Join a fast-moving, cross-functional team that values experimentation, continuous improvement, and genuine work-life flexibility across Australia and New Zealand.
• Make a Scaled Impact: Leverage your finance and bookkeeping expertise to influence how work is delivered across our entire marketplace—creating better outcomes for hundreds of businesses.

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