Marketing and Practice Manager

Marketing & Practice Manager

Location:
Subiaco, Perth, WA

Employment Type:
Full-time (Monday to Friday, 9:00 AM – 5:00 PM)

Start Date:
November 1, 2025

Salary:
$80,000 per year (inc. superannuation)

Description

Oceanic Wellbeing - for your mind, body and spirit integrates evidence-based clinical and allied health services, understanding that true health stems from achieving balance in your whole self. Their team of experienced practitioners is dedicated to delivering holistic healthcare in a welcoming and tranquil environment designed for healing, clarity, and transformation.

Their comprehensive range of services tailored to individuals, families, and organizations includes:

·      Clinical psychology and psychotherapy

·      Counselling

·      Executive coaching and organisational psychotherapy

·      GP services

·      Traditional Chinese medicine

·      Naturopathy, dietetics, and nutritional support

·      Remedial massage, sound healing, meditation, breathwork, yoga, and tai chi

·      Clinical supervision and group processes

Located in a beautifully renovated federation house within the vibrant Subiaco community, Oceanic Wellbeing serves as an ocean-inspired sanctuary for healing and connection, featuring calming coastal interiors and a compassionate, client-centred care team. The practice welcomes individuals of all ages and backgrounds and prides themselves on fostering a non-judgmental and inclusive environment.

Role Description

We are looking for a dedicated and organised
Practice Manager
to join our team and help ensure the smooth daily operation of the practice while also taking the lead on our marketing and community engagement efforts.

This is a dynamic, hands-on role is suited to someone who thrives in a collaborative, heart-centred environment and enjoys wearing many hats. As our Practice Manager, you'll be the hub of our practice—supporting both clients and practitioners while also helping to share our vision with the wider community.

Key Responsibilities

Practice Management

• Welcoming clients
• Managing day-to-day operations, including client bookings, referrals, and practitioner scheduling
• Answering phone calls and emails with warmth and professionalism
• overseeing practitioner and client communications, and ensuring a high standard of care
• Managing service
  payments, Medicare/private health rebates, and general accounts administration
• Maintaining a welcoming, clean, and calming practice environment
• Providing administrative support to the practitioner team

Marketing & Community Engagement

• Planning and coordinating events and promotional campaigns (eg. workshops, seasonal gatherings, client offers)
• Managing and updating website content
• Creating newsletters using Mailchimp and managing the mailing list
• Creating social media strategy (Instagram, Facebook, etc.)
• developing and implementing marketing and media strategies to attract new clients
  (including writing press releases, liaising with local media and community contacts
• evaluating marketing effectiveness

About You

We are looking for someone who is:

• Highly organised, detail-oriented and a multi-tasker
• Friendly, empathetic, and professional in all client and practitioner interactions
• Confident using digital tools (e.g. Mailchimp, Canva, social media platforms, website CMS)
• Excellent written and verbal communication and content creation skills
• Comfortable managing multiple priorities in a small business environment
• Passionate about holistic wellbeing and aligned with our values of compassion, integrity, and whole-person care

Experience & Skills

• Previous experience in operations and practice management (is a plus) or business administration (preferably in health or wellbeing)
• Marketing strategy and digital marketing and/or communications experience (events, content, social media)
• Proficiency in office software and cloud-based tools
• Familiarity with health bookings/payment systems is a plus, but not essential
• Proficiency in Client Relations and Communication Management
• Experience in the healthcare industry is a plus

Qualifications

• Bachelor's degree in Marketing, Business Administration, or related field