Senior Intensive Case Management Officer

19 hours ago

Kununurra Western Australia Australia Job Pathways Full time $60,000 - $80,000 per year

Job Opportunity: Senior Intensive Case Management Officer

Work type: Full Time

Location: Kununurra, Western Australia, 6743

Are you passionate about making a difference in the lives of vulnerable individuals and empowering them to overcome challenges? Join Job Pathways as a Senior Intensive Case Management Officer and help job seekers achieve stability and readiness for employment.

About the Role:

As a Senior Intensive Case Management Officer, you will:

  • Provide individualised case management to a small caseload of high-needs job seekers
  • Develop innovative solutions to address complex barriers to employment.
  • Forge meaningful relationships with service providers, Indigenous organisations, government agencies, and other stakeholders.
  • Implement strategies that promote job readiness and align with organisational goals.

Key Responsibilities:

Provide Personalised Support

Work directly with individuals facing significant challenges to create tailored plans that address their unique needs.

Help stabilise crises and guide job seekers toward employment readiness.

Build Strong Partnerships

Collaborate with local stakeholders to provide a network of support for clients.

Maintain positive and productive relationships with all stakeholders to create new employment opportunities.

Ensure Compliance

Stay up to date with guidelines and policies, ensuring all work meets contractual requirements.

Follow organisational protocols to maintain high standards of service delivery.

Report Progress

Prepare and submit regular updates to the Regional Manager about case management activities and outcomes.

Use data and feedback to improve strategies and processes.

Mandatory Qualifications & Experience:

  • Certificate IV in Employment, Social Work, Community Services, or equivalent experience.
  • Proven ability to work with individuals facing challenges such as disability, substance dependency, or homelessness.
  • Strong interpersonal, negotiation, and counseling skills.
  • Experience working with Indigenous Australians and rural communities.
  • Exceptional time management and organisational abilities.

Other Requirements:

  • A current C-Class driver's license
  • NDIS Worker Screening Check or willingness to obtain
  • A National Police Certificate or wilingness to obtain

Why Join Job Pathways?

  • Meaningful Work: Help transform lives in one of Australia's most beautiful regions.
  • Dynamic Environment: Collaborate with a diverse team and community partners.
  • Growth Opportunities: Contribute to innovative programs that make a lasting impact.

Also on offer;

  • Attractive leave entitlements to enjoy the Kimberley lifestyle
  • Salary sacrificing to boost take-home pay
  • Annual Health and Wellbeing allowance
  • Confidential counselling via Employee Assistance Program
  • Fulfilling career with opportunities for advancement
  • Supportive and positive team environment

How to Apply

Are you ready to inspire change and lead with compassion?

Job Pathways offers a supportive work environment where quality, safety, and cultural responsiveness are highly valued.The Job Pathways team is diverse and united by a commitment to employment pathways, guided by values of Courage, Commitment, Care, and Collaboration. If this sounds like you, we welcome you to apply even if you dont meet all of the criteria above

For a copy of the Position Description, enquiries, or to submit your application, email:

To apply, provide a cover letter along with a current resume. Job Pathways may reserve the right to fill the position prior to the ad closure date should a successful candidate arise.

Location: Kununurra, Western Australia, 6743 (Note: Housing is not provided with this position)

  • Senior Case Management Officer – Kununurra

    3 days ago

    Kununurra, Western Australia , Australia Job Pathways Full time $80,000 - $120,000 per year

    Job Opportunity: Senior Case Management OfficerWork type: Full TimeLocation: Kununurra, Western Australia, 6743Are you passionate about empowering job seekers and supporting thriving communities? Join Job Pathways as a Senior Case Management Officer and help guide individuals along their journey toward meaningful, long-term employment.Learn more about us...

  • Senior Case Management Officer

    2 weeks ago

    Lagrange, Western Australia Job Pathways Full time $60,000 - $120,000 per year

    Job Opportunity: Senior Case Management OfficerWork type: Full TimeLocation: Bidyadanga Community, Western Australia, 6725 (Bidyadanga, also known as La Grange, is the largest Aboriginal community in Western Australia, with a population of approximately 750 residents. It is located 180 kilometres south of Broome)Empower People. Strengthen Communities. Make a...

  • Senior Dispute Resolution Case Manager

    5 days ago

    Australia LiveWell Full time $104,000 - $150,000 per year

    A new transformational adventure awaits you… How does 5 weeks of annual leave, a fulfilling career you'll genuinely enjoy, and working for a reputable organization that promotes wellbeing and drives digital transformation sound to you?As one of Forbes 2024 'World's Best Employers' and Fortune's 'World's Most Admired Companies' for 2025, Zurich - a leader...

  • RAES Intensive Support Case Manager

    3 days ago

    Wadeye, Northern Territory , Australia Thamarrurr Development Corporation Full time $100,000 - $120,000 per year

    Position based in Wadeye NTSalary + super + incentives6 Weeks Annual Leave + 17.5% leave loadingNot for Profit salary packagingFurnished accommodation providedMake a real difference in people's lives by supporting meaningful employment in remote communities.We are seeking a motivated and service-driven Intensive Support Case Manager to join our RAES team. In...

  • Senior Industry Mentor

    1 week ago

    Kununurra, Western Australia Job Pathways Full time $80,000 - $120,000 per year

    Job Opportunity: Senior Industry Mentor – Hire Local ProgramWork type: Full TimeLocation: Kununurra, Western Australia, 6743 (with outreach to Warmun, Wyndham, and Halls Creek)Are you passionate about mentoring and supporting First Nations job seekers to achieve long-term employment in culturally safe workplaces? Join Job Pathways as a Senior Industry...

  • Senior Case Manager|Navigator

    3 days ago

    Melbourne Western Suburbs VIC, Australia Anglicare Victoria Full time $110,000 per year

    Support young people & their families to re-engage with school & learningPermanent|full time|based at SunshineSenior level position|intensive|targeted|complexThe Program:The Navigator Program is an intensive, targeted, education support service where Case Managers work in collaboration with schools, young people, families, and external stakeholders to find...

  • Senior Employment Officer

    3 days ago

    Kununurra, Western Australia Job Pathways Full time $60,000 - $80,000 per year

    Job Opportunity: Employment OfficerWork type: Full TimeLocation: Broome, Western Australia, 6725Are you passionate about empowering individuals and communities through meaningful employment? Join Job Pathways as an Employment Officer and contribute to real outcomes in the Broome region by supporting job seekers on their employment journey.Learn more about us...

  • Senior Employment Placement Support Officer

    1 week ago

    Kununurra, Western Australia Job Pathways Full time $60,000 - $90,000 per year

    Job Opportunity: Senior Employment Placement Support OfficerWork type: Full TimeLocation: Kununurra, Western Australia, 6743Are you passionate about creating sustainable workforces and making a difference in the lives of job seekers and local communities? Join Job Pathways as a Senior Employment Placement Support Officer and be part of a dynamic team driving...

  • 2026 Intensive Care Registrar

    2 weeks ago

    Australia Northern Health Australia Full time $120,000 - $180,000 per year

    About Northern Health:As an organisation we have a clear focus on how we service and partner with our community, including our strategy of helping the community stay well when at home. Our reputation of community minded, inclusive and progressive is matched to none.Northern Health is located in the rapidly growing northern suburbs with projected growth the...

  • Senior Medical Officer

    3 days ago

    Australia Aspen Medical Full time $120,000 - $180,000 per year

    DescriptionAspen Medical is a global provider of innovative healthcare solutions across a diverse range of clients within the Defence, Mining, Oil and Gas, Government and Humanitarian sectors. We are a world leader in the delivery of exceptional healthcare in any setting, particularly those that are remote, challenging, and under-resourced.We are seeking a...