Customer Relationship Manager

20 hours ago

Adelaide, South Australia Tabcorp Full time $80,000 - $120,000 per year

About Tabcorp

Tabcorp is Australia's leading gambling entertainment company, home to iconic brands such as TAB, SKY, and MAX. Through innovation, integrity, and collaboration, we're on a mission to create the most engaging betting and entertainment experiences, while building a safer, more sustainable future for our customers and communities.

About the Role

We're now seeking a Customer Relationship Manager to join our MAX team in South Australia. MAX is a trusted provider of gaming and technical service solutions across Australia.

As Customer Relationship Manager within MAX Technical Services, you'll play a key role in driving business growth across the South Australian market. This role is all about developing and managing strategic customer relationships, securing re-signs, growing into new markets, maximising value, and ensuring long-term partnerships that deliver commercial outcomes.

In this role, you will:

  • Identify and pursue new partnership opportunities aligned with business objectives.
  • Build and maintain strong relationships with key customer and partner stakeholders.
  • Lead negotiations to secure favourable agreements and re-signs.
  • Develop and implement strategies to monetise partnerships and drive growth.
  • Collaborate with internal teams to deliver seamless customer outcomes.
  • Monitor and report on partnership performance, retention, and commercial impact.

About You

You're commercially savvy, customer-focused, and skilled at building long-term relationships that deliver results. With proven experience in partnerships or commercial management, you're just as comfortable negotiating deals as you are analysing data to shape strategy.

You'll bring:

  • A strong track record in managing and growing strategic partnerships.
  • Excellent negotiation, communication, and relationship-building skills.
  • Commercial acumen and experience in revenue generation and customer retention.
  • The ability to think strategically and analyse market trends to inform decisions.
  • Strong problem-solving skills and an inquisitive, can-do mindset.
  • Relevant tertiary qualifications in Business, Commerce, or Marketing (advantageous).

Why This Role? Why Tabcorp?

This is an opportunity to make a real impact, working with a trusted industry leader to shape the future of customer partnerships in South Australia. At Tabcorp, you'll be part of a supportive and collaborative culture, with opportunities to grow your career while helping us build stronger, long-lasting customer relationships.

Next Steps

If you're ready to take on a role that combines strategy, relationships, and commercial impact, we'd love to hear from you. Apply today and help us shape the future of entertainment at Tabcorp.

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