Assistant Venue Manager

18 hours ago


Mackay, Queensland, Australia Burger Urge Full time $59,000 - $79,000 per year

About Us

Burger Urge is more than just a burger brand — we're a fast-growing cultural movement connecting food with music, art, fashion and film. Just like Apple reimagined tech and Nike redefined sport, we're on a mission to reshape what fast-casual dining can be — for people, the planet, and the industry.

Your Role: Assistant Manager

As an Assistant Manager, you won't just support — you'll lead. You'll be trusted to take ownership of a key area (or "pillar") of the venue — whether it's Customer Experience, Training & Development, Local Area Marketing, or Inventory Management — and grow it like it's your own. You'll work alongside the Venue Manager to drive performance, inspire the team, and deliver next-level experiences for our customers.

What You'll Be Doing:

Take ownership of a core pillar of the venue and run with it

Lead and motivate the team to deliver standout service

Oversee daily operations, shift management, and team support

Ensure food safety, hygiene, and compliance are always on point

Train new team members and build a strong team culture

Handle feedback with confidence and turn challenges into wins

What We're Looking For:

1+ year in a hospitality leadership or supervisory role

Someone who thrives on responsibility and takes initiative

Natural leadership skills with strong communication

Level-headed under pressure, with a passion for people

Knowledge of food safety and compliance standards

Flexible availability across nights, weekends and holidays

A positive energy and mindset for continuous growth

Why Burger Urge?

Big staff discounts on our legendary menu and merch

500 Club Bonus Program: Perform big, earn bigger.

A brand on the rise — with expansion and job security

Clear growth pathways — we promote from within

A creative environment where your ideas matter

If you're ready to make your mark, own a part of the business, and help shape the future of hospitality — this is your opportunity.

Apply now with your resume — and don't wait, we may hire early if we find the right fit
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