Administration Assistant

2 weeks ago

Narangba, Queensland, Australia Everyday Independence Full time $48,960 - $65,120 per year
  • Work in an industry leading and person-centred allied health organisation
  • Make a meaningful impact through outstanding customer service and administration
  • Enjoy a dynamic role where no two days are the same

Job title - Administration Assistant

Location - Narangba

Employment Type - Full time (Monday to Friday 9am - 5pm)

Salary - $25 - $31 per hour (depending on experience)

About Everyday Independence

With over 40 hubs across Australia, Everyday Independence is a dynamic allied health organisation committed to changing the game for people with disabilities. Working in the social model, our united team of talented change makers is on a mission to make inclusion possible for all Australians.

About The Role

As an Administration Assistant at Everyday Independence, no two days will be the same. If you were here last week, these are some of the things you may have done:

  • Used Skedulo (our scheduling system) to schedule therapy sessions in alignment with participant's Therapy Plan or Habit Coach Action Plan.
  • Rescheduled sessions if a practitioner or participant is unable to attend a scheduled session.
  • Onboard a new participant, including explaining how we deliver our services in the social model and setting expectations of how we will work together.
  • Completed an over-the-phone risk assessment and accurately recorded any identified risks, keeping our therapists and participants safe.
  • Maintained accurate Service Agreements for participants.
  • Attended the weekly team meeting in the Hub; sharing stories of impact, coffee and laughs.
  • Worked closely with the administration team to complete all tasks across the area efficiently.
  • Delivered professional and emotionally intelligent customer service over the phone, in person, and via email, ensuring the participant's experience is at the forefront of every interaction.

Who We Are Looking For

At Everyday Independence, our team thrives on shared values and a collaborative spirit. We're on the lookout for individuals who resonate with our values and can seamlessly integrate into our dynamic environment.

To be considered for this role you'll need:

  • Demonstrated experience with scheduling or rostering.
  • 2–3 years' experience in administration with a customer service and relationship building focus.
  • Demonstrate a high degree of skill in managing client databases and practice administration system (experience with Sales Force is advantageous).
  • Take personal responsibility for participant satisfaction by consistently meeting or exceeding customer needs and expectations.
  • Act with a sense of urgency, set clear priorities, and focus on the completion of tasks.
  • Attention to detail.
  • Positively contribute as a member of a team, ensuring that the team achieves its objectives.
  • Approach problems with a 'can-do', problem solver attitude and enjoy the challenges that come each day.
  • Be change ready – we are always changing, improving, and evolving so you will have the ability to take on feedback and grow your skills.
  • Experience working in NDIS/Disability sector is desirable, however not essential.
  • Prior to commencement, you'll also need to obtain a Working With Children's Check and NDIS Workers Screening Check.

What We Offer

  • Continuous Learning and Opportunities for Growth: Access to our in-house career coach, an external professional development budget and support to guide you on your personalised career pathway.
  • Team Culture: A contemporary and positive team culture where everyone shares the same vision.
  • Everyday Perks: We offer a range of additional perks including pet-friendly hubs, wellbeing days, paid parental leave, regular social events and access to confidential counselling services through our Employee Assistance Program.
  • Be Part of Something Bigger: When you work at Everyday Independence, the work you do as an administrator is valued. You'll be part of a value-driven and innovative organisation striving to break down barriers and help NDIS participants unlock their full potential.

Join the Change Makers

At Everyday Independence, your expertise in administration and customer service isn't just valued; it's crucial in driving positive change for children with disabilities and their families. Apply today and start your journey as a change maker.

  • Administration Assistant

    2 weeks ago

    Narangba, Queensland, Australia Premier Pet & Bay Fish Full time $40,000 - $60,000 per year

    Administration AssistantJunior RoleNarangba Head Office, National CompanyGrowing Import Distribution BusinessPermanent plus casual positionsThe Company:Premier Pet is a growing importer and national distributor of live fish, aquarium and pet care products and supplies to pet and aquarium shops around Australia.Are you looking for a first time role? This role...

  • Admin Officer

    2 weeks ago

    Narangba, Queensland, Australia Integrate Physiotherapy Full time $60,000 - $75,000 per year

    Clinic Administrator – Join Our Award-Winning Physio TeamLocation: Warner & Narangba (North Brisbane)Hours: Casual ~20 + hrs/week | Flexibility across Mon–FriPay: Competitive hourly rate + super | Negotiable based on experienceStart Date: Immediate preferredAre you friendly, reliable, and thrive in a fast-paced environment?Do you love helping people and...

  • SUPPLY COORDINATOR-Builders Segment

    2 days ago

    Narangba, Queensland, Australia BTPS Global Full time $60,000 - $80,000 per year

    Job Title: Support Coordinator- Builders SectorJoin our team at Bretts Trade Plumbing Supplies Narangba as a Supply Coordinator to our buildersWe are looking for a highly organized and proactive person to manage the flow of materials from our suppliers to building contractors and construction sites.In this critical role you will be the primary point of...

  • Medical Receptionist

    5 days ago

    Narangba, Queensland, Australia The Weerasinghe Family Trust Full time $45,000 - $65,000 per year

    About the role We are seeking a friendly and professional Medical Receptionist to join our team at The Narangba Family Medical Practice in Narangba, Queensland. This is a casual position, offering afternoon closing shifts Monday to Friday.What you'll be doingGreeting patients and visitors in a courteous and welcoming mannerScheduling appointments and...

  • Registered Nurse

    2 weeks ago

    Narangba, Queensland, Australia Narangba Aged Care Full time $80,000 - $120,000 per year

    Narangba are seeking Registered Nurses to join their team on a part-time basis for Night Duty shifts.About the RoleOur Registered Nurses provide a high standard of clinical care and service delivery to residents. They will have responsibility to lead, guide, and manage the Enrolled Nurses and Personal Care Assistants team.Our Registered Nurses will be...

  • Showroom Sales Representative

    2 weeks ago

    Narangba, Queensland, Australia G Group Full time $60,000 - $90,000 per year

    Love helping customers and guiding them to the right solution?Join our Narangba showroom team where you'll welcome walk-in customers, provide expert product advice, and support them from first inquiry through to order. This is a fantastic opportunity to grow your career in sales and customer service with one of Australia's most trusted names in windows and...

  • Administration Assistant

    2 weeks ago

    Narangba, Australia Everyday Independence Full time

    Work in an industry leading and person-centred allied health organisation - Make a meaningful impact through outstanding customer service and administration - Enjoy a dynamic role where no two days are the same **Job title -**Administration Assistant **Location -**Narangba **Employment Type -**Full time (Monday to Friday 9am - 5pm) **Salary -**$25 - $31 per...

  • Administration Officer

    4 days ago

    Narangba, Australia Signature Care Operations Full time

    Signature Care presents an exciting opportunity to shape the service delivery of aged care into the future during a period of significant change and substantial national growth in our business. **About the Company**: Signature Care is a family owned and run aged care provider with a holistic focus on community, individual well-being, and a culture of...

  • Workforce Planner

    2 weeks ago

    Narangba, Australia ACRWORLD Full time

    $75,000-$80,000+ Super - Narangba Location - Immediate Start! **_About Them:_** ACRWORLD are excited to be working exclusively with a leading construction company who have been operating for over two decades. Specialising across large civil construction projects, this business is looking for a superstar Workforce Planner/ Project Plant Administrator for...

  • Warehouse Admin Assistant

    7 days ago

    Narangba, Australia Innovative Business Group Pty Ltd Full time

    We are currently seeking a Warehouse Admin Assistant to start ASAP! **The role will include, but is not limited to**: - Dispatch of orders to couriers as required - Entering manifests - Checking invoices and updating excel data entry - Liaising with operations team for daily workflow needs - Hours of work 10am - 6pm **To be eligible for the position**: -...

  • Junior Receptionist/ Sales Assistant

    5 days ago

    Narangba, Australia PRIME CONCRETE DEVELOPMENTS Full time

    Prime Concrete Developments are currently looking for a highly motivated Junior Sales Assistant/ Receptionist to join our busy Sales team, at the largest concrete sleeper manufacturing company in Southeast Queensland located in commercial hub in Narangba North Side of Brisbane. This is a great opportunity to be involved in a diverse and challenging scope of...

  • Outbound Calls Sales Assistant

    2 weeks ago

    Narangba, Australia PRIME CONCRETE DEVELOPMENTS Full time

    Prime Concrete Developments are currently looking for a highly motivated Junior Sales Assistant to join our busy Sales team, at the largest concrete sleeper manufacturing company in Southeast Queensland located in commercial hub in Narangba North Side of Brisbane. This is a great opportunity to be involved in a diverse and challenging scope of work. About...

  • Outbound Calls Sales Assistant

    2 weeks ago

    Narangba, Australia PRIME CONCRETE DEVELOPMENTS Full time

    Prime Concrete Developments are currently looking for a highly motivated Outbound Call Sales Assistant to join our busy Sales team, at the largest concrete sleeper manufacturing company in Southeast Queensland located in commercial hub in Narangba North Side of Brisbane. This is a great opportunity to be involved in a diverse and challenging scope of...

  • Trainee - Personal Care Assistant

    2 weeks ago

    Narangba, Australia Signature Care Operations Full time

    **LEARN & EARN** **Find your way to a meaningful career path** Unlike other industries like hospitality or retail, aged care represents and essential service and, with an aging population, there will always be a need for jobs in aged care - recession-proof your future! Our CEO started out as a Personal Care Worker! You can make a real difference in...

  • Admin Officer

    4 days ago

    Narangba, Australia Integrate PHYSIO Full time

    **Clinic Administrator - Join Our Award-Winning Physio Team** **Location**: Warner & Narangba (North Brisbane) **Hours**: Casual ~20 + hrs/week | Flexibility across Mon-Fri **Pay**: Competitive hourly rate + super | Negotiable based on experience **Start Date**: Immediate preferred Are you friendly, reliable, and thrive in a fast-paced environment? Do you...

  • Admin Officer

    7 days ago

    Narangba, Australia Integrate PHYSIO Full time

    **Clinic Administrator - Join Our Award-Winning Physio Team** **Location**: Warner & Narangba (North Brisbane) **Hours**: Casual ~30 hrs/week | Flexibility across Mon-Fri **Pay**: Competitive hourly rate + super | Negotiable based on experience **Start Date**: Immediate preferred Are you friendly, reliable, and thrive in a fast-paced environment? Do you...