Post-Settlement Coordinator

3 days ago

Southport Queensland, Australia First Home Solutions Pty Ltd Full time $60,000 - $80,000 per year

Post-Settlement Coordinator

Help Australians build memories in a home they love

Southport, QLD | Full-Time or Part-Time | Competitive salary based on experience


About the Role

We're looking for a reliable and detail-oriented Post-Settlement Coordinator to join our growing team at First Home Specialists. You'll take over once our clients go to contract ensuring nothing slips through the cracks as they move through their home-building journey.

You'll work behind the scenes to coordinate between builders, brokers, and clients making sure everything runs smoothly, payments are made on time, and milestones are met.

We're open to either full-time or part-time applicants (including school-friendly hours), and are looking for someone who takes ownership, communicates clearly, and gets things done.


Key Responsibilities

  • Follow up with builders and brokers to keep construction timelines on track
  • Submit builder claims and monitor required documentation
  • Track deposits and ensure progress payments are made on time
  • Keep clients informed and supported throughout their journey
  • Maintain accurate records in our CRM (HubSpot)
  • Liaise with finance, contracts, and leadership to escalate issues where needed

What We're Looking For

  • Proven experience in admin, operations, contracts, or client services
  • Strong organisational skills — you love structure, checklists and follow-up
  • Confident communicator who isn't afraid to chase people up
  • Comfortable working independently and managing priorities
  • Strong attention to detail, especially with time-sensitive documentation
  • CRM experience (especially HubSpot) is a bonus

Why Join Us?

  • Be part of a supportive, fast-moving team with real impact
  • Do meaningful work that creates a huge difference in our clients lives
  • Gain exposure to construction, finance, and government grants
  • Work in an environment where a sense of humour is a must and sore cheeks from laughing is the norm
  • Open to flexible working arrangements, including part-time school hours for the right candidate

Short Loom Video (2–4 minutes)

As part of your application, please record a short Loom video answering the following:

  1. Who are you and why are you applying for this role?
  2. How do you stay organised and manage competing priorities?
  3. What would you do if a builder or broker hasn't replied and a milestone is due?

We're not looking for anything polished — just a quick intro to get a feel for how you communicate and think.

Please email your Loom video link to after submitting your SEEK application.

Include your full name in the email subject.

*Applications without a video will not be considered


How to Apply

Click Apply Now on SEEK and submit your resume and cover letter.

Applications close 10th October. We're reviewing as they come in.

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