Support Coordinator

Are you passionate about making a difference in healthcare support coordination, with focus on helping clients transition from hospital discharge? We would love for you to apply

**About the role**

We have an exciting permanent, full-time opportunity for a Support Coordinator with a primary focus on hospital discharge processes. This position is fully remote, but applicants must be based in the Gold Coast region to regularly visit clients in Southport.

You’ll collaborate with clients to address their needs and support them in achieving their goals. You’ll work closely with them to maximise their NDIS-funded supports, connect them with suitable service providers and allied health professionals, and monitor their progress toward their plan objectives.

**Responsibilities include**:

- Managing complex medical needs
- Navigating hospital discharge procedures
- Ensuring smooth transitions from hospital to home
- Facilitating timely discharges
- Effectively communicating with multidisciplinary teams
- Providing comprehensive post-discharge support
- Support clients and families in accessing and coordinating services
- Implement supports outlined in NDIS plans
- Help clients develop skills to coordinate support and engage in the community
- Empower clients to understand and implement their plans
- Be responsive to client needs, especially in crises
- Conduct regular progress reviews and report to the NDIS

**Skills and Experience**:

- Understanding or knowledge of the NDIS (advantage)
- Prior experience in Support Coordination and/or hospital discharge coordination, or in a similar capacity within a healthcare or nursing role
- Experience with complex case management
- Strong communication skills and ability to collaborate effectively with multidisciplinary teams.
- Ability to multitask and prioritise effectively in a fast-paced healthcare environment.
- Commitment to client-centered care and ensuring smooth transitions from hospital to home or community setting

**Requirements**:

- Valid driver’s licence
- NDIS Worker Screening Clearance (yellow card)
- QLD Blue card (working with children’s check)
- NDIS Orientation Module: “Quality, Safety & You”
- Relevant qualification in disability services, social work or similar (desirable)
- Australian working rights (with no restrictions)

**Why Join Allinto?**
- Comprehensive training and mentoring from experienced professionals
- Ongoing professional development and career advancement
- Flexible salary packaging to boost your take-home pay
- 24/7 access to Employee Assistance Program for confidential support
- Exclusive retail discounts at hundreds of retailers
- Referral bonus program

**About Us**

At Allinto, we are committed to making a meaningful difference in the lives of individuals and communities. With a strong focus on supporting those living with disabilities and mental health challenges. As a registered, independent NDIS provider, we proudly support over 1,500 clients across Queensland, Melbourne, and NSW. Our team of over 70 experts provides a range of services, including Support Coordination, Psychosocial Recovery Coaching, Ageing Services, and Case Management.

We value collaboration and knowledge-sharing, believing that it strengthens our ability to offer the best possible support to our clients. While we are not yet an established Support Coordination provider in NSW, we are rapidly growing and excited about expanding our reach and services in the region.
- Allinto acknowledges the Traditional Custodians of the lands on which we all work, live and play on. We pay our respects to the Elders past and present and extend that respect to all First Nations Peoples. We reflect upon the millions of footprints that are embedded into the earth from our Ancestors, the pathways that were forged, the meaning they leave behind and the continuation of the traditions through the next generations._

**Job Types**: Full-time, Permanent

Pay: $85,126.08 - $91,587.60 per year

Work Location: In person