Casual Medical Receptionist Wanted – Flexible

2 weeks ago

Ainslie Australian Capital Territory, Australia Wakefield Gardens Surgery Full time $45,000 - $65,000 per year

We are seeking a professional, flexible, and friendly Casual Medical Receptionist to join our team. This role requires someone who can be available at short notice and is comfortable working in a busy, patient-focused environment. You will be the first point of contact for patients and play a key role in ensuring the smooth operation of the front desk and administrative functions. This position is to cover both our Practices which are located in Ainslie and Manuka.

** Availability Requirements:

  • Mandatory Availability required Monday to Friday, 7:30am – 6:00pm, and Saturdays, 8:00am – 12:30pm
  • Must be available to cover shifts at short notice, including sick leave and peak periods
  • If you are not available at short notice during these times, please do not apply.

Skills and Experience - About the role

  1. Greet patients and visitors in a professional and welcoming manner
  2. Answer and manage incoming phone calls, emails, and enquiries
  3. Schedule and manage patient appointments using medical software
  4. Process patient billing and Medicare claims
  5. Maintain accurate patient records and data entry
  6. Assist doctors and clinical staff with administrative support
  7. Handle confidential information with sensitivity and discretion
  8. Ensure the reception area is clean, organised, and presentable
  9. Respond to urgent situations calmly and efficiently
  10. This is a face 2 face in person role

What We Offer:

  • Supportive team environment
  • Competitive casual hourly rate
  • Opportunity to gain experience in two busy medical practices

  • Personal Attributes:

  • Punctual and reliable

  • Friendly and approachable
  • Team-oriented with a can-do attitude
  • Discreet and respectful of patient confidentiality

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