Project and Change Manager

Join Our Global Marketing Team as a Project & Change Manager

Are you passionate about driving transformation and making a real impact across global brands? Our Corporate Marketing team is on the lookout for a Project & Change Manager who will play a pivotal role in shaping the future of our B2B travel portfolio. In this dual-focused role, you'll lead high-impact projects from concept to completion, while championing change that resonates with people, processes, and culture. You'll be the bridge between strategic vision and practical execution, ensuring that transformation is not only delivered but embraced across the organisation.

Working within our Global Marketing Operations and Digital teams, you'll combine structured project delivery with empathetic change leadership to unlock sustainable business outcomes. Success in this role calls for a unique blend of program coordination, strategic thinking, and exceptional communication, along with the ability to build trust, navigate complexity, and stay commercially sharp in a fast-paced, multi-brand environment.

Our Ideal Candidate: 

• 7+ years in project, change, or transformation management, preferably in global B2B settings

• Skilled at handling multiple projects across various stakeholders, time zones, and workstreams

• Familiar with change management frameworks (ADKAR, Prosci, Kotter) applied across business units

• Familiar with project management methodologies and delivery styles

• Experience in marketing, digital, sales enablement, or customer-facing transformation within B2B

• Proficient in project planning tools (Smartsheet, Asana, Jira, ) and change enablement resources

• Excellent communication skills for engaging stakeholders at all levels

• Adaptable to ambiguity, prioritising with limited information, and adjusting pace in fast-paced environments

• Experience in travel, technology, or professional services sectors

Education:

• Bachelor's in Business, Project Management, or related field
• MBA or Post Graduate Certificates in relevant areas
• Project management certification (PMP, PRINCE2, PMI-ACP)
• Change management certification or training (Prosci, Kotter, ADKAR)

Your Day to Day: 

Project Delivery & Execution

• Lead complete planning and delivery of strategic projects
• Manage project plans, budgets, and risks
• Coordinate globally for clear accountability
• Identify risks and implement mitigations
• Prioritise to achieve timely, budgeted outcomes

Change Management & Stakeholder Engagement

• Plan change management: stakeholder analysis and readiness checks
• Develop change plans with communication, training, and engagement
• Serve as communication bridge for clear messaging
• Build readiness and trust among stakeholders
• Ensure lasting change post-delivery

Communication & Governance

• Facilitate steering meetings and updates for global stakeholders
• Ensure accurate documentation and reporting
• Create clear project materials like timelines and presentations

Cross-Functional Collaboration

• Work with marketing, sales, finance, and product leaders on initiatives
• Align with global strategy while supporting regional needs
• Foster relationships for integrated execution

What you'll Enjoy:

Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work Australia New Zealand Pty Lt

Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability 

Development: Individualised Learning & Development pathway options

Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia's leading retailers, health and wellness discounts, financial planning advice, employee share plan and more

Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more

Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within  

Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym

Mental Health: Support and Employee Assistance Program for staff and family

Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in

 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave

Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment

Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.

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