Operations Manager

2 weeks ago

Perth, Western Australia Hays Full time $80,000 - $120,000 per year

Our client requires a Care Operations Manager to join their team as soon as possible for a permanent full time opportunity. This position is in Perth nearby to public transport and parking. The role will be leading a small team as well as managing the business side of the organisation's operations. Our client is seeking a passionate and driven individual who can drive operational success.

Position Duties and Responsibilities
:

The responsibilities of this role will consist of:

  • Provide compassionate leadership to teams
  • Collaborate across departments and with external stakeholders to deliver high-quality services within budgetary constraints.
  • Oversee annual budgeting processes, prepare executive-level reports, and ensure financial compliance.
  • Support team development through training, coaching, and conducting annual performance reviews.
  • Strengthen cross-functional relationships to contribute to strategic planning and service growth.
  • Champion continuous improvement initiatives and promote person-centred dementia care practices.
  • Identify service delivery gaps, design new programs, and enhance the visibility of aged care services.
  • Manage operational plans aimed at increasing revenue while ensuring compliance with relevant legislation.
  • Develop business plans aligned with strategic goals and oversee operational reporting.
  • Assist senior leadership with project delivery, funding proposals, and grant applications.
  • Ensure adherence to safety and quality standards through policy compliance and feedback mechanisms.

Role-Specific Requirement:

  • Postgraduate qualification in Human Services, Business, or a related discipline, with a minimum of five years of relevant industry experience, including leadership at an executive level.
  • Registered Nurse (RN) or clinical background, with demonstrated experience in leading clinical or care teams.
  • Strong understanding of aged care sector regulations, compliance requirements, and quality standards.
  • Excellent interpersonal and communication skills, with the ability to manage stakeholder relationships and effectively prioritize tasks.
  • Familiarity with NDIS, Home Care Packages (HCP), and Commonwealth Home Support Programme (CHSP) legislation and standards

What you'll get in return

In return for your positive contributions to this organisation, you'll be offered:

  • Close to public transport and parking
  • Salary packaging
  • 17.5% leave loading
  • Fantastic office location nearby to cafes

At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from diverse backgrounds to apply.

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