Participant Program Coordinator

5 days ago

Cheltenham, Victoria, Australia Ability Plus Disability Services Pty Ltd Full time $60,000 - $90,000 per year

About Ability Plus Disability Services

Ability Plus Disability Services is a progressive company specialising in the provision of participant-centred supports. Our Mission is to ensure that every participant has access to quality services that maximise their independence, their choice and their wellbeing.

About the role

This Care Coordinator role, internally known as Participant Program Coordinator, you'll play a central role in making sure participant care plans are translated into safe, reliable, and person-centred supports.

You'll work closely with participants, families, support workers, and clinical staff to:

  • Coordinate and monitor care plans
  • Liaise with rostering to ensure the right worker is matched to the right participant at the right time
  • Induct, supervise and lead support workers to deliver the best in person centred care
  • Conduct regular reviews and capture participant outcomes
  • Support incident management and compliance with Best Practice Standards

About you

We're looking for someone with:

  • Experience in disability, aged care or health — ideally in coordination, case management, or scheduling support
  • Strong communication and relationship skills
  • Organisational ability and confidence with systems like Visual Care
  • A balance of empathy and professionalism

Benefits

The main benefit of this role is the opportunity to work for an organisation that has a proven track record of developing and growing staff with a history of promoting from within.

Other benefits:

  • The chance to directly improve the lives of people in our community
  • Supportive teams and clear development pathways
  • Benefits including salary packaging, EAP, wellbeing initiatives and training opportunities

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