Product Consultant

5 hours ago

Balwyn North, Victoria, Australia Back To Sleep Full time

Exciting Opportunity: Product Consultant /Assistive Technology Specialist Role

Are you ready to take the next big step in your career?

We're looking for a passionate and experienced Product Specialist to join our growing team in a dynamic role.

If you have industry experience and are eager to make a meaningful impact, we would like to hear from you.

Salary is dependent on experience.

About Us

At Back to Sleep, our mission is to help our clients, their families, and caregivers achieve their goals by providing tailored services that define their sleep and mobility experience - now and into the future - so they can choose to live a quality life as independently as they deserve.

About The Role

Our Product Specialists work closely with Occupational therapists, Physiotherapists, and other Allied Health Professionals to ensure clients receive:

  • Honest, expert advice
  • High-quality, future-proofed products
  • Tailored solutions for comfort, support, and independent living

Key Responsibilities

  • Provide expert advice on assistive technology to clinicians, clients, and their families
  • Coordinate and conduct product demonstrations and equipment trials both on-site at our Balwyn showroom and via in-home trials
  • Support clients in achieving positive clinical and functional outcomes
  • Build and maintain strong partnerships with therapists and community stakeholders

Your Skills and Experience

To be successful in this role, you will bring:

  • Proven experience and knowledge of Assistive Technology equipment
  • Effectively manage your time and workload to meet deadlines and client needs
  • Actively participate in and complete all required training
  • Demonstrate a strong commitment to learning and professional development, to progress within the company
  • Maintain a high level of accuracy and attention to detail in all aspects of your work
  • Excellent verbal and written communication skills
  • Strong organisational and time management abilities

  • Display intermediate computer skills, including:

  • Proficiency in the Microsoft Office Suite (Word, Excel, Outlook, etc.)

  • An Australian driver's licence
  • A current National Criminal Record Check (or willingness to obtain)
  • A current Working with Children Check (or willingness to obtain)
  • A current NDIS Worker Screening Check (or willingness to obtain)
  • Australian citizenship or permanent residency
  • Up-to-date vaccinations as required for healthcare settings, including influenza

Why Back to Sleep?

At Back to Sleep, we're committed to your growth and success. We actively encourage our team members to learn, develop, and build long-term, rewarding careers with us.

Join a company that values your contribution and invests in your future.

If you're passionate about making a difference and thrive in a collaborative, client-focused environment, we'd love to connect with you.

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