Retail Beauty Customer Care Consultant

1 week ago

Carlton North, Victoria, Australia The Lab Organics Full time $40,000 - $60,000 per year

We are a small, yet creative and forward-thinking team headquartered in North Carlton, Victoria. A brand with longevity, vision, and integrity – we are committed to making your journey with us inspirational, attracting like-minded individuals who are looking for a career that presents new challenges and opportunities.

The Lab Organics instore customer care consultant you are responsible for the operational processes that ensure The Lab Organics bricks & mortar store is organised, well presented, and enables our customers to have a seamless and exceptional shopping experience.

Casual or Part-Time available hours per week

Key responsibilities include but are not limited to:


• Thrive to meet set sale targets & KPI's

• Maximise all customer contact opportunities to provide exceptional customer care and product knowledge

• Identify ways to personalise the experience of every customer, whenever possible

• Always deliver an outstanding shopping experience to every customer contact via email, phone or in person


• Genuinely care about people, and always sees through the eyes of the customer and team to ensure the best customer and team member experience.


• Work closely with other internal departments to ensure issues affecting customer orders or returns are revolved and enable a seamless shopping experience

To join the team, you must meet the following criteria


• You will love this role if you thrive in a fast-paced retail environment and love to get into the nitty gritty detail of ensuring our operations are as smooth as they can be so our customers can have a seamless experience.

• Previous skincare / wellness sales and retail experience


• Minimum of 2+ years of skincare/wellness retail experience is required


• Australian work rights are required for this position


• Applicants must be 21+ years of age


• Strong stock knowledge, with the ability to empower store teams to teach and communicate your knowledge across to them & customers

• Exceptional communication and organisational skills

• A meticulous attention to detail and passion for problem solving

• Ensure all in-house processes and procedures are always adhered to

• Excellent communication skills. You must be able to display the highest levels of accuracy (spelling, grammar, punctuation, and pronunciation) in both written and spoken communication

• Ability to achieve results through influence and problem solving

• Flexible attitude and positive approach

• Self-motivated, proactive, and energetic

  • Customer Service

    1 week ago

    Carlton North, Victoria, Australia Gowrie Victoria Full time $60,000 - $80,000 per year

    Job DescriptionOpportunity for a customer focused administrator to join an organisation that champions quality early learning. Join our Carlton North team at our original service where children are immersed in nature in our beautiful, large outdoor space in the heart of the communityPermanent, full-time roleCompetitive Salary + super + benefitsCarlton North...

  • Beauty Therapist, dermal therapist

    1 week ago

    Balwyn North, Victoria, Australia Advanced Beautytech Laser Clinic Full time $60,000 - $90,000 per year

    hyLocation: Heart of Balwyn, Whitehorse RdAbout Us:Located in the heart of Balwyn, our newly renovated boutique clinic is dedicated to providing top-tier skincare and cosmetic treatments. We prioritize client satisfaction and strive for excellence in everything we do. We are currently seeking a passionate and skilled Cosmetic Nurse to join our...

  • Retail: Casual Customer Service

    7 days ago

    Bayswater North, Victoria, Australia Telstra Full time $50,000 - $80,000 per year

    Employment TypeCasualClosing Date2 Nov :59pmJob TitleTelstra Retail: Casual Customer Service & Sales Consultant MORLEYJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative...

  • Customer Service

    1 week ago

    Carlton, Victoria, Australia Gowrie Victoria Full time $60,000 - $80,000 per year

    Opportunity for a customer focused administrator to join an organisation that champions quality early learning. Join our Carlton Learning Precinct team working in partnership with Carlton Primary School and other community services making a positive impact for the local community. Permanent, full-time role Competitive Salary + super + benefits Support...

  • Customer Service

    1 week ago

    Carlton, Victoria, Australia Gowrie Victoria Full time $60,000 - $90,000 per year

    Opportunity for a customer focused administrator to join an organisation that champions quality early learning. Join our Carlton Learning Precinct team working in partnership with Carlton Primary School and other community services making a positive impact for the local community.Permanent, full-time roleCompetitive Salary + super + benefitsSupport families...

  • Telstra Retail: Casual Customer Service

    1 week ago

    Box Hill North, Victoria, Australia Telstra Business Technology Centre Perth South Full time $60,000 - $80,000 per year

    Employment TypeCasualClosing Date8 Oct :59pmJob TitleTelstra Retail: Casual Customer Service & Sales Consultant BOX HILLJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative...

  • Senior University Consultant

    1 week ago

    Carlton, Victoria, Australia ServiceNow Full time $90,000 - $120,000 per year

    Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...

  • Business Consultant

    1 week ago

    Carlton, Victoria, Australia Atturra Full time $80,000 - $120,000 per year

    What you'll be doingWe are looking for TechnologyOne Business Consultants to join our team. You will work closely with our clients, analyse different approaches, evaluate solutions, and utilize the best method to meet our client's requirement efficiently.Duties and ResponsibilitiesAssist client's in defining their business requirements.Support clients with...

  • Customer Advocacy Specialist

    2 weeks ago

    Carlton, Victoria, Australia Vocus Full time $60,000 - $90,000 per year

    Are you looking for an awesome place to work, where you can proudly be your authentic self, and be part of #oneteam?We are looking for a passionate team player who aligns with our values and culture, takes pride in their unique contributions, and can challenge the status quo with disruptive thinking. If this sounds like you, come and join usThe...

  • Sales and Social Media Assistant

    1 week ago

    Carlton North, Victoria, Australia Innovation Living Melbourne Full time $40,000 - $60,000 per year

    Innovation Living MelbourneWe are looking for someone to bring fresh ideas in to our small business. The role will be split between Marketing and Sales. Being an All-Rounder is critical in a small business. You will work closely with our Marketing Manager, to work on marketing and sales campaings, as well as being face to face with our customers in a sales...