IT Operations – Junior Network Technician

2 weeks ago

Sydney, New South Wales, Australia Servcorp Limited Full time $60,000 - $90,000 per year
  • Full time permanent onsite position.
  • CBD Location with excellent transport links.
  • Fun and vibrant working environment.
  • Opportunity to develop and grow.

Servcorp is the world's finest provider of flexible workspace solutions. Listed on the ASX, Servcorp has over 150 locations worldwide; all connected by a global network spanning 19 counties in 40 cities.

The IT Operations team supports and maintains the critical day-to-day running of IT systems to ensure that business operations are up and running at all times. The Junior Network Technician will join a team that is passionate about delivering robust and reliable systems to Servcorp's floor and clients. This role has the potential to lead into a Network Engineering position.

Personal Traits:

  • Excellent written and verbal communication skills.
  • Excellent problem-solving skills.
  • Excellent attention to detail.
  • Excellent customer service skills.

Responsibilities

  • Level 1 /2 Help Desk support.
  • Manage and maintain Cisco networking for Asia-Pacific with a focus on routing, switching and wireless.
  • Manage and monitor network alerts and uptime.
  • Work with Servcorp and its clients to help deliver IT solutions.
  • Work with Servcorp's project team to deliver major projects and initiatives.
  • Out of hours work may be required for maintenance or project work.
  • Participate in a paid on-call roster.
  • Some interstate and potential overseas travel.

Minimum Requirements:

  • At least one year Service Desk / Help desk support.
  • Current Cisco certifications – CCNA Routing and Switching or heading towards these.
  • At least one year working knowledge on Cisco Routing and Switching.
  • Desktop support – Windows.
  • Basic understanding of Microsoft Azure and Office 365.
  • Bachelor's Degree in Computing (or related field) or TAFE Diploma in Information Technology

Desirable:

  • Cisco IP Voice and Unified Communications products.
  • Cisco Wireless experience.
  • Cisco Firewalls experience.

Benefits:

  • Training incentives to further certifications.
  • Be part of a collaborative and supportive team.
  • Good work / life balance.
  • Social events and team lunches.
  • Excellent transport links.

Application:

Applicants must be an Australian citizen.

Please submit a one-page cover letter with your resume.

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