Claims Assistant

1 week ago

Melrose Park, South Australia AAT Restoration Services Full time $45,000 - $60,000 per year

We are one of South Australia's leading providers of restoration and repairs to homes and businesses, and our now seeking a full-time Claims Assistant to join our team and support our Supervision/Works Coordinator Team.

The Claims Assistant role involves assisting in the coordination of emergency mitigation works and restoration repairs to buildings damaged by insurance events such as fire and flood, working closely with our repair team to deliver projects on time and on budget.

Daily tasks will involve computer data entry and administration duties, sending work orders, following up contractor bookings, updating job management software and maintaining customer portals.

You will provide direct support to our office team and on site team whilst liaising with property owners, insurance claims consultants, loss adjusters and estimators via phone and email.

Experience in the restoration and/or insurance repair industry will be highly regarded, along with the following:

  • Experience with Prime Ecosystem job management software
  • Good time management and organisational skills
  • High attention to detail and accuracy
  • Work efficiently both independently and within a team
  • Positive and personable
  • Ability to problem-solve
  • Proactive and results-driven
  • Strong verbal and written skills

This is a full-time position, Monday to Friday, based from our head office in Melrose Park.

*Immediate Start Available*

Please email your cover letter and resume to 

For more information about what we do, check out our website 

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