Customer Service Representative

2 days ago

Bassendean, Australia Royal Foods Full time $40,000 - $60,000 per year

About Royal Foods

We're an Australian, privately-owned gourmet food company that supplies innovative, quality food products to both the food service sector and independent retailers in Australia.

We've been in business for over thirty-five years, and we owe our success to our team of highly motivated people who uphold our values and work hard to achieve both our and their own goals.

At Royal Foods our purpose is to enrich the lives of people - including our staff, customers, stakeholders and community - and our continued growth enables us to help more people prosper and grow.

About our WA Customer Service Team

Royal Foods takes customer service very seriously and we pride our ourselves on our high level of customer service. Some days are extremely busy, so it's essential that everyone works together as a team to get the job done. We are a happy, close team who works hard but still finds time to have a bit of fun together

The Opportunity
We are looking for a highly organised team player to join our Customer Service Team.

The role is based at our office in Bassendean, Perth and will report to our WA Customer Service Manager.

This is a part-time position. We have a flexible work roster, which means some days will be an early start and finish and other days a late start and finish, but all within the operational hours of 6.00am & 5.00pm, Monday to Friday.

We're Offering

  • Attractive salary

  • 25% Staff Discount

  • Free Onsite Parking

  • On the job training and skills development

  • Excellent workplace culture & working environment

  • Work for an Australian owned and operated business that has been operating for over 35 years and continues to grow

Key Responsibilities

  • Handle customer order entry, invoicing & credits

  • Manage and action customer enquiries via phone, email & our online platform

  • Proactively support the Sales Team to deliver exceptional customer service

  • General administration & record maintenance

  • Flexibility to work a 6-hour shift between 6.00am & 5.00pm Mon-Fri (a mutually suitable roster can be discussed with the successful candidate)

Key Capabilities

  • High attention to detail

  • Problem solving

  • Team Player

  • Ability to adjust to changing priorities

  • Time management

  • Proactive, decisive

About YOU

Our ideal candidate will be a team player with a good work ethic and a friendly, positive attitude.

Are you a quick learner who strives to continually improve? Do you consider yourself to be proactive, trustworthy, accountable and a good communicator? These are all key characteristics required for this role.

To Be Successful in This Role, You Will Have;

  • Experience in a customer service role involving data entry & phones an advantage

  • Strong computer skills including experience with Microsoft Office suite – Word, Excel & Outlook (Outlook knowledge & skills essential)

  • Pronto or similar ERP software experience beneficial but not essential

  • Good time management skills and strong attention to detail

  • Ability to complete tasks autonomously with a high-level of accuracy

  • A strong work ethic and the ability to problem solve, be flexible & multitask

  • Strong written and oral communication skills

Learn More About Royal Foods

Visit our website

To Apply

Please apply on Seek with a detailed resumé. Our hiring manager is continually reviewing applications, so if you are interested in this position, don't delay.

  • Customer Service/admin Assistant

    2 weeks ago

    Bassendean, Australia OLP - Officeline Products Pty Ltd Full time

    **Office line Products (OLP) **as part of the APC Groupis a leading national supplier of storage and office equipment. We are looking to employ a Customer Service and Admin Assistant to join our WA team. This would be a great career progression opportunity for those recently graduated. - Flexible start and finish times can be discussed._ **THE ROLE** -...

  • Customer Service

    1 week ago

    Bassendean, Australia Fresh Frontier Pty Ltd Full time

    We are currently seeking an experienced Customer Service, logistics & Packing Co-ordinator to join our team. This is a full-time permanent role based in Bassendean. You will be responsible for co-ordinating our customer service operations including packing and logistics ensuring delivery of quality product with efficiency and excellent customer...

  • Service Receptionist

    2 days ago

    Bassendean, Australia TC Classics Full time $60,000 - $80,000 per year

    Service Receptionist About us TC Classics is currently seeking a customer orientated Service receptionist to join our team. We are a one stop shop that offers all your car requirements from panel and paint repair, to servicing, tyre and rim repair, and calibration. About the role: Greet customers and prospective clients in a friendly, prompt and...

  • Merchandiser

    2 days ago

    Bassendean, Australia BIG Brand Influence Group Full time $80,000 - $164,000 per year

    Competitive hourly rate $32.79 per hr + KMsFlexible work life balanceWork allocated 2 weeks in advanceAs a BIG Merchandiser you will work within an allocated territory maintaining relationships with key retailers and supermarkets on an ongoing casual basis to ensure accurate execution of tasks. About the Role: Approximately 5-15 hours per week in...

  • Internal Sales Admin All Rounder

    1 week ago

    Bassendean, Australia Cakes West Full time

    We are seeking a new motivated team member to join our team. Applicant must have previous Customer Service and data entry experience. This is essential for consideration in this position. Experience with accounting packages would be an advantage to applicant. The position is for a Customer Service Administrative Assistant taking customers telephonic orders...

  • Internal Sales Admin All Rounder

    1 day ago

    Bassendean, Australia Cakes West Full time

    We are seeking a new motivated team member to join our team. Applicant must have previous Customer Service and data entry experience. This is essential for consideration in this position. Experience with accounting packages would be an advantage to applicant. The position is for a Customer Service Administrative Assistant taking customers telephonic orders...

  • Internal Sales Admin All Rounder

    2 days ago

    Bassendean, Australia Cakes West Full time

    We are seeking a new motivated team member to join our team. Applicant must have previous Customer Service and data entry experience. This is essential for consideration in this position. Experience with accounting packages would be an advantage to applicant. The position is for a Customer Service Administrative Assistant taking customers telephonic orders...

  • Internal Sales

    2 weeks ago

    Bassendean, Australia RACKMART Full time

    RACKMART is offering an Internal Sales & Customer Service role in our Western Australia Team. This excellent career progression opportunity will allow you to work within a growing team and business where you will learn and gain valuable experience. **THE ROLE** - Respond to requests for quotes, follow up on customer enquiries and queries. - Business...

  • Team Member

    2 weeks ago

    Bassendean, Australia Zambrero Bassendean Full time

    Job Title: Team Member Reports to: Restaurant Manager Job Summary: We're looking for enthusiastic and customer-focused Team Members to join our Zambrero crew! As a Team Member, you'll play a vital role in delivering exceptional customer experiences, preparing high-quality food, and maintaining a clean and welcoming environment. Key Responsibilities: -...

  • Team Member

    1 week ago

    Bassendean, Australia Zambrero Bassendean Full time

    Job Title: Team Member Reports to: Restaurant Manager Job Summary: We're looking for enthusiastic and customer-focused Team Members to join our Zambrero crew! As a Team Member, you'll play a vital role in delivering exceptional customer experiences, preparing high-quality food, and maintaining a clean and welcoming environment. Key Responsibilities: -...