Customer Service
7 days ago
We are currently seeking an experienced Customer Service, logistics & Packing Co-ordinator to join our team. This is a full-time permanent role based in Bassendean.
You will be responsible for co-ordinating our customer service operations including packing and logistics ensuring delivery of quality product with efficiency and excellent customer service.
**Key Responsibilities**:
- Oversee daily operations of the service team
- Ensure high levels of customer service addressing any issues in a timely resolution
- Monitor workflows to ensure efficient picking, packing and dispatching of customer orders
- Co-ordinate with production, Quality Assurance and logistics teams to meet delivery deadlines and maintain product standards
- Ensure compliance with safety standards and company policy
Skills and experience required:
- Excellent organisational, leadership and problem solving skills
- Hands on approach with the ability to operate in a fast paced environment
- Excellent written and verbal communication skills
- Ability to manage customer relationships and service expectations in a professional manner
- Proficiency in Microsoft Office
Pay: $55,000.00 - $75,000.00 per year
Schedule:
- Monday to Friday
**Experience**:
- Customer service: 1 year (required)
Work Authorisation:
- Australia (required)
Work Location: In person
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