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Customer Success Officer

2 weeks ago

Wangara, Western Australia Wanneroo Patios Full time $90,000 - $120,000 per year

Wanneroo Patios is a well-established, rapidly expanding company specialising in the design and installation of custom-built, high-quality patios. We also offer premium aluminium gates, screening, and fencing — all tailored to enhance outdoor living across Perth.

We're excited to welcome a motivated and experienced Customer Success Officer to our team on a full-time basis.

You'll play a vital role in overseeing and optimising installations across multiple job sites, working closely with both our team and clients to deliver exceptional outcomes.

Responsibilities will include, but are not limited to the following:

  • Building and maintaining strong relationships with customers and installers
  • Offering support during site visits to address customer queries
  • Providing support and guidance to resolve challenges and ensure positive customer outcomes
  • Identifying opportunities for process improvements to enhance customer experience, efficiency, and quality

The successful candidate will require the following:

  • Strong communication and people skills
  • Practical problem-solving ability and calmness under pressure
  • A collaborative, can-do attitude and a passion for getting the job done right

What's in it for you:

  • A supportive, down-to-earth team that values input and innovation
  • Career progression opportunities within a business that's going places
  • A dynamic work environment where no two days are the same

How to apply:

Click the "Apply" button to submit your application or email your resume and cover letter to