Casual Receptionist

2 weeks ago

Gold Coast, Queensland, Australia Gold Coast Turf Club Full time $45,000 - $65,000 per year

About UsAquis Park, Home of the Gold Coast Turf Club, is where Queensland's most thrilling racing events come to life Think Jewel Raceday, the prestigious Hollindale Stakes, and the dazzling Summer Magic Millions Carnival (a raceday with over $11 million in prize money and 20,000+ attendees lighting up the track each year. With approximately 50 race meetings and epic night racing – we're not just about the races, we're about creating unforgettable moments

We provide an impressive event venue, with over 20 different event spaces and an abundance of outdoor areas and lawns. Situated on a luscious and green 34-hectare site in the heart of Surfers Paradise.

Opportunity

We're seeking a professional and personable Casual Receptionist to join our front-of-house team. In this customer-facing role, you'll be the first point of contact for our members, raceday guests, owners, and VIPs, providing exceptional service and support to our Events and Operations teams.

The Role – Be the Face of Aquis ParkStep into a dynamic front-of-house role where no two days are the same. As our Casual Receptionist, you'll play a key part in creating an exceptional experience for everyone who walks through our doors.

What You'll Be Doing:

· Be the warm and welcoming first point of contact for guests, members, trainers, and owners — in person

over the phone, and via email

· Handle enquiries with professionalism, efficiency, and a helpful attitude

· Coordinate smoothly with internal teams and assist visitors during exciting race days and events

· Keep our reception area looking sharp, polished, and always ready to impress

Flexible Work Schedule:

· Casual role with 1–2 shifts per week (Monday to Saturday)

· Increase shifts during peak periods of Spring and Summer Racing Carnival.

About You

· Experience in reception or front-of-house roles, and you know how to make a great first impression

· Take pride in your polished presentation and professional, approachable manner

· Have a genuine passion for customer service, with warm and friendly interpersonal skills

· Communicate clearly and confidently — whether face-to-face, on the phone, or via email

· Possess strong attention to detail and thrive in a fast-paced, time-sensitive environment

· Stay calm and collected when managing challenging enquiries or resolving issues

· You are confident using Microsoft Office; bonus points if you've worked with Micropower

· You are self-motivated, reliable, and capable of working independently

· Have an interest in horse racing or events — not essential, but definitely a plus

What's In It for You?

Join a team where energy meets elegance and no two days are ever the same.

Here's what you can look forward to:

· Immerse yourself in the buzz of a vibrant, fast-paced venue, hosting everything from thrilling racedays to

high-end corporate events

· Connect with a diverse mix of guests — from passionate racegoers to VIPs and event clients

· Enjoy a stunning work environment with panoramic views of the racetrack and iconic Gold Coast skyline

· Be part of a welcoming and supportive team culture that values professionalism, positivity, and collaboration

How to Apply

Please submit a one-page cover letter outlining your interest and suitability, along with your CV.

Applications can be submitted via the "Apply" button below.

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