Reservations and Guest Experience Creator

2 weeks ago

Noosaville, Queensland, Australia Niche Holidays Noosa Full time $45,000 - $60,000 per year

Permanent part-time or full-time | Based in Noosa | Includes weekend work

Are you a Noosa local (or nearby) who takes pride in top-notch hospitality and loves showcasing the best of our region? Do you have a knack for turning enquiries into bookings, all while making guests feel truly welcome? If so, we want to hear from you

About Us

At Niche Holidays Noosa
, we're a boutique holiday rental agency offering premium accommodation and unforgettable guest experiences. Locally owned and operated, we're proud to deliver the kind of service that only comes from knowing and loving the area you work in. With stunning beachfront and riverfront properties, we provide more than just a place to stay — we create personalised holiday moments our guests will remember forever.

We're on the lookout for a friendly, organised, and motivated local to join our reservations and guest experience team. In this hands-on role, you'll be the voice of Niche Holidays Noosa — managing bookings from first enquiry to check-out, ensuring guests feel supported, welcomed, and ready to enjoy everything Noosa has to offer.

What You'll Be Doing

  • Handling guest bookings and enquiries with care and confidence
  • Coordinating check-ins and check-outs with warmth and efficiency
  • Converting enquiries into confirmed stays and repeat visits
  • Managing reservation systems and keeping guest records up to date
  • Working closely with our small local team and trusted property managers
  • Monitoring booking trends and adjusting pricing where needed
  • Resolving issues with a cool head and can-do attitude
  • Bringing a little extra "local touch" to everything you do

What We're Looking For

  • A local resident with full Australian working rights (No holiday visa holders, please)
  • Previous experience in reservations, tourism, hospitality, or customer service
  • Confident communicator — both over the phone and by email
  • Comfortable using booking platforms (Resly, Airbnb, , etc.)
  • Highly organised and great at managing multiple tasks
  • Positive, proactive, and team-focused
  • Good understanding of Noosa and surrounding attractions
  • Willingness to work across a 7-day roster, including 1 weekend day per week

Why Work With Us

  • Work in one of Australia's most iconic and beautiful destinations.
  • Full training provided to ensure you are set up for success.
  • Be part of a small, close-knit team where your efforts truly make a difference, and fresh ideas are always welcomed.
  • Opportunity for growth and professional development in a dynamic industry.
  • Competitive salary and benefits package.
  • Experience a work culture that values teamwork, creativity, and excellence.

If you're excited about shaping memorable holiday experiences and growing with us, we'd love to hear from you

How to Apply

Please send your resume and a cover letter detailing your experience and why you're the perfect fit for this role to Abbey at

Niche Holidays Noosa is an equal-opportunity employer. We encourage applications from diverse backgrounds and experiences. Applicants with holiday visas will not be considered. Preference will be given to candidates residing in or near Noosa. Please note, due to the volume of applications, only shortlisted candidates will be contacted.

  • Guest Service Agent

    2 days ago

    Noosaville, Queensland, Australia Laguna Real Estate Full time $40,000 - $60,000 per year

    Full Time Guest Service Agent– Laguna Noosa Holidays NoosavilleLaguna Noosa Holidays are seeking a motivated and enthusiastic guest service agent who is ready to embrace an exciting and rewarding career in the tourism.Laguna is:Fun, supportive, and energetic office cultureLarge Multi Award Winning company backing to support youOpportunity to bring your...

  • Front Office Attendant

    4 days ago

    Noosaville, Queensland, Australia endeavour group careers Full time $45,000 - $65,000 per year

    Job Description Front Office Attendant | Villa Noosa Hotel | Dream big with us At ALH, we know that a warm reception makes the heart grow fonder. In every community, the pub is where stories are made and retold. A place for our guests to escape and feel at home. We're calling for the ultimate experience creator to welcome and 'WOW' our guests as...

  • Resort Receptionist

    2 weeks ago

    Noosaville, Queensland, Australia Noosa Pacific Resort Full time $40,000 - $60,000 per year

    Noosa Pacific Resort is seeking a motivated and versatile team member to join our dedicated crew. We are a well-established, self-contained holiday resort offering tranquil, luxury accommodation along the beautiful Noosa River.This role is ideal for someone who enjoys variety, is proactive, and takes pride in delivering exceptional guest experiences.About...

  • Content & Social Media Producer

    2 days ago

    Noosaville, Queensland, Australia Social Tap Full time $60,000 - $80,000 per year

    Work with leading food, drink and travel brands - and shape how their stories are told.We represent some of Australia's most respected names in food, drink and tourism.Now we're looking for a creator who's hands-on and knows how to make content that cuts through.You'll support our team across content creation, social media and campaign coordination. Think:...

  • EXPERIENCED Waitstaff and Bartenders

    2 weeks ago

    Noosaville, Queensland, Australia Sum Yung Guys Full time $45,000 - $60,000 per year

    Front of House All-roundersAbout Sum Yung GuysSum Yung Guys is a well-established and highly regarded restaurant, known for delivering a unique dining experience with bold flavours, quality drinks, and exceptional service. As we prepare for a busy summer season, we are expanding our Front of House team and are seeking dedicated professionals to join us.The...

  • Assistant Venue Manager – Brewery

    2 weeks ago

    Noosaville, Queensland, Australia Heads of Noosa Brewing Company Full time $60,000 - $80,000 per year

    Heads of Noosa Brewing Co | Noosa QLD | Hospitality & TourismWork Type: Casual, Part-Time or Full-Time (30–38 hrs)Categories: Bar & Beverage Staff | ManagementSalary: Competitive with staff perks & growth pathwaysAbout UsHeads of Noosa is an award-winning, independent brewery crafting premium lagers with uncompromised quality. From our home in Noosa, we...

  • Nightfill Supervisor/Team Lead

    4 days ago

    Noosaville, Queensland, Australia Bunnings Full time $30,780 - $63,560 per year

    Join us and experience Bunnings from the other side of the counterWhat's in it for you when you're part of our team:Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a fewFree standard OnePass membershipAccess to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work...

  • Barista | Front Counter Service

    7 days ago

    Noosaville, Queensland, Australia Ricks Artisan Pies and Sourdough Full time $45,000 - $65,000 per year

    About the role Ricks Artisan Pies and Sourdough is seeking a passionate Barista to join our team in Noosaville, Queensland. In this casual position, you will be responsible for providing exceptional customer service at our front counter, preparing high-quality coffee drinks, and ensuring a welcoming atmosphere for all our customers.What you'll be...

  • Civil Design Engineer

    2 weeks ago

    Noosaville, Queensland, Australia Callaghan and Toth Consulting Engineers Full time $60,000 - $90,000 per year

    About UsCallaghan and Toth Consulting Engineers is a civil and environmental engineering consultancy based in Noosaville with a proven track record and reputation for delivering practical and high-quality engineering solutions.With a broad range of infrastructure projects spanning from Gympie to Moreton Bay, we have established a strong relationship with...

  • Physiotherapist

    2 weeks ago

    Noosaville, Queensland, Australia ACTIVATE BODY - Physio, Health and Fitness Full time $60,000 - $120,000 per year

    Experienced Private Practice Physiotherapist Activate Body Noosa – Noosaville, QLD 4566About UsAt Activate Body, we are passionate about helping people move, heal, and thrive. Our mission is to provide high-quality physiotherapy, tailored exercise programs, health coaching, and remedial massage, empowering our clients to regain function, build confidence...