Floor Manager

7 hours ago

Gold Coast, Queensland, Australia Artesian Hospitality Full time $90,000 - $120,000 per year

The Venue

Surfers Pavilion, part of the Artesian Hospitality group, is a premier waterfront destination in Surfers Paradise, offering an unmatched dining and entertainment experience. As an industry leader in hospitality, we are committed to delivering exceptional customer service, world-class experiences, and a team culture built on passion, excellence, and innovation.

Surfers Pavilion operates 7 days a week, from breakfast until late. This is a full-time role, and the opportunity to grow within a leading hospitality group.

The Role

As a Floor Manager, you will play a pivotal role in the day-to-day operations of our iconic waterfront venue. Working closely with the Venue Manager, you'll lead the floor team, ensure seamless service, and uphold the high standards that Surfers Pavilion is known for. This is a hands-on leadership role where you'll be driving both operational excellence and team culture.

The Responsibilities:

  • Lead, train, and motivate a diverse front-of-house team, creating a culture of professionalism, energy, and fun.
  • Oversee all aspects of floor operations, ensuring smooth and efficient service during peak trade.
  • Monitor and maintain exceptional guest experiences, resolving issues with professionalism and care.
  • Support the Venue Manager with rostering, compliance, and adherence to company policies and procedures.
  • Drive team performance through coaching, mentoring, and continuous development.
  • Uphold operational standards, including presentation, cleanliness, and safety at all times.

The Skills:

  • An experienced hospitality leader with proven success in managing front-of-house teams in a high-volume venue.
  • Confident, approachable, and highly organised, with strong communication and problem-solving skills.
  • Guest-focused, with a passion for creating memorable experiences.
  • Adaptable and proactive, thriving in fast-paced environments while maintaining composure and leadership presence.

The Perks

At Surfers Pavilion, we believe in recognising and rewarding our team. As a Floor Manager, you'll enjoy:

  • Full-time stability with a competitive salary and pathways for career progression.
  • Ongoing professional development within an expanding group.
  • 50% discount on food and beverages across all Artesian Hospitality venues.
  • The chance to be part of an industry-leading team at one of the Gold Coast's most exciting venues.

This role is only open to candidates with full, unrestricted working rights in Australia. Sponsorship is not available for this position.

Join Us Apply now and take the next step in your hospitality career with Surfers Pavilion.

  • Floor Manager

    7 hours ago

    Gold Coast, Queensland, Australia Gold Coast Convention & Exhibition Centre Full time $90,000 - $120,000 per year

    At the Gold Coast Convention and Exhibition Centre (GCCEC), we are driven by our core values underpinned by team collaboration and innovation to bring our extraordinary events to lifeYou will be responsible for servicing our world-class events, including the management of banquets, exhibitions, tradeshows, entertainment, and award-winning food and beverage...

  • Toyota Sales Floor Manager

    5 hours ago

    Gold Coast, Queensland, Australia Grand Motors Pty Ltd Full time $90,000 - $120,000 per year

    Grand Motors Toyota in Southport (QLD) are searching for an experienced Floor Manager to join their current Retail Sales team. You will be 1 of 2 Floor Managers in the team.The successful applicant will work in a challenging and rewarding role with an organisation that recognises people who add value to the business. You will be provided a fully maintained...

  • Venue Manager

    5 hours ago

    Gold Coast, Queensland, Australia Private Advertiser Full time $60,000 - $80,000 per year

    We're looking for an Venue Manager to join our leadership team and help deliver outstanding guest experiences while supporting smooth day-to-day operations. This is an opportunity for someone who thrives in a fast-paced, hands-on environment and is ready to grow their career in venue management.About us:Inspired by Australia's rich pub culture, Tommys is...

  • Cleaning Position

    5 hours ago

    Gold Coast, Queensland, Australia OCS Services Pty Ltd Full time $45,000 - $60,000 per year

    We are a large Facilities Management organisation looking for Experienced  Cleaners in a site location in Dnata Coolangatta, Bilinga QLD 4225.The ideal applicants will be well presented, proactive and able to work well on their own. They will also be able to use their initiative in their daily routine to provide services that are of a high standard. ...

  • Yard Manager

    7 hours ago

    Gold Coast, Queensland, Australia HiRise Industries Full time $80,000 - $120,000 per year

    Yard Manager – Construction Equipment & ManufacturingAbout the CompanyA fast-growing construction subcontractor is seeking a reliable, hands-on Yard Manager to run the daily operations of its equipment and manufacturing yard. With a focus on delivering top-tier outcomes across major commercial and residential projects, the company values systems that drive...

  • Café Manager

    5 hours ago

    Gold Coast, Queensland, Australia The Club at Parkwood Village Full time $60,000 - $80,000 per year

    Coffee Community CultureAt Parkwood Village, we're more than just a café — we're building a lifestyle destination. We're looking for a hands-on, people-focused Café Manager who's passionate about great coffee, fresh deli food, desserts, and all things café culture.This isn't your standard hospitality role. As part of the transitional team, you'll help...

  • Event Manager

    4 days ago

    Gold Coast, Queensland, Australia Mulpha Events Full time $80,000 - $120,000 per year

    THE ROLEJoin the events team at Mulpha, where we pride ourselves on our fast-paced, energetic, and fun-loving culture. We're a tight-knit group passionate about creating world-class events that leave a lasting impact. At Mulpha Events, you'll find a vibrant team environment, real opportunities to grow and travel, and a place where hard work is balanced with...

  • Assistant Restaurant Manager

    2 hours ago

    Gold Coast, Queensland, Australia Mondrian Gold Coast Full time $80,000 - $120,000 per year

    Mondrian is a way of travel. With its groundbreaking design and progressive programming, it is a "must" destination for locals or travellers. Mondrian is always at the heart of the most exciting cultural scenes in the world, serving up innovation and creativity for everyone. Mondrian provides a playful framework so that guests and locals alike can immerse...

  • Assistant Manager

    5 hours ago

    Gold Coast, Queensland, Australia Amart Furniture Full time $60,000 - $100,000 per year

    Our furniture may be fancy-schmancy, but we are just a team of everyday people. We show up to work every day, relentless in our pursuit to make Amart Furniture Australia's leading furniture retailer.Call it Amart DNA. It's hard to describe, but you know it when you see it.ABOUT THE ROLEOur Assistant Store Managers hold one of the most crucial roles in Amart....

  • Operations Manager

    2 weeks ago

    Gold Coast, Queensland, Australia Ardent Health Services Full time $80,000 - $120,000 per year

    Lead at one of Australia's most iconic destinations•    Nationally recognised venue, 230 metres above sea level•    Oversee high-volume Bistro, Bar, and dynamic Events portfolio•    Strong, supportive structure fostering positive work–life balance•    Unique opportunity to shape guest experiences at an iconic Gold Coast...