Account Executive
4 days ago
You're the person clients call when things go sideways — and you fix it.
But you're also the keen eye that catches the issues before they arise.
The missing product. The incorrect label. The activation pack that slipped through without a final check.
You understand the vital details that foster trust and keep clients returning for more.
At CHILL, we skip the fluff. We bring campaigns to life — quickly, energetically, and with unstoppable momentum.
From brand activations and sampling initiatives to creative logistics and post-event evaluations, we're the dedicated team working behind the scenes to ensure everything shines.
It might not always be glamorous — there's freight management, inventory audits, field teams, and unexpected challenges, but When it comes together?
It truly comes together. Campaigns executed. Clients delighted. #momentsthatmatter—that resonate.
Examples include handling eBay's 21st birthday and delivering 759 Messina mushroom cakes across the country, as well as launching new products to market and into the hands of consumers, such as Little Moons mochi balls in Australia.
Requirements
What You'll Actually DoThis is a dynamic, hands-on role where you'll:
- Execute sampling activations from start to finish
- Keep clients informed and sometimes even a step ahead
- Take charge of timelines, budgets, and campaign logistics like a true backstage powerhouse
- Identify issues swiftly, implement solutions, and leave clients impressed with your expertise
- Collaborate seamlessly with operations, drivers, and warehouse people to ensure pre-and post flight activations
- Drive lead generation using HubSpot & manage basic invoicing in Xero
- Mentor and support a junior coordinator to strengthen the team
- Propose customised solutions that address client needs and foster account growth
You don't need to be perfect — but you do need to bring:
- Exceptional relationship skills – a knack for client interactions that foster confidence and trust
- Operational expertise – adept at managing logistics and ensuring seamless delivery
- Ability to prioritise – maintaining composure under pressure while finding clarity in chaotic situations
- Commercial insight – a keen understanding of what impacts the bottom line
- Proactive problem solver – taking initiative without waiting for direction
- Collaborative spirit – empowering and uplifting those around you
- Aspiring leader – eager to mentor others and ready to embrace the next challenge
You'll also bring — or quickly build — knowledge of temperature protocols (yes, ice cream must stay frozen).
This Role Suits You If...- You're an Account Executive ready to step up
- You've got 4–7 years' experience in activations, campaigns, or sampling
- You like being in the field as much as on the tools
- You've got a sense of humour and don't mind rolling up your sleeves
Benefits
What's in It for You- Flex where it counts — we value outcomes over office chairs
- Projects that make you proud — work that gets noticed
- Real brands, real results — not just pitch decks
- Tight team, good banter — we've got your back
- Base: Sydney or Melbourne — campaigns are national
- Salary: $90,000 - $105,000
No formal cover letter needed. Just tell us why this sounds like your kind of gig. We'll take it from there.
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