Retail Program Specialist

Business: Symbion

Location:Docklands, VIC, AU, 3008

Employment Type: Permanent Full Time

Retail Program Specialist

The Company

Symbion are a national wholesaler of healthcare services and products with over 3,900 retail pharmacy customers and 1,300 hospital customers across and a subsidiary of EBOS Healthcare.

Symbion Pty Ltd is a subsidiary of the EBOS Group. With over 5,700+ employees in 133 locations across Australia, New Zealand, and Southeast Asia, EBOS Group positively impacts the lives of millions of people and animals across the communities it serves, every day. EBOS Group is the largest and most diversified Australasian marketer, wholesaler and distributor of healthcare, medical and pharmaceutical products. It is also a leading marketer and distributor of recognised animal care brands.

EBOS Group is publicly listed on the New Zealand and Australian stock exchanges.

The Role

Symbion has a fantastic opportunity for a self-motivated, driven Program Specialist to join the Marketing & Programs team.

Reporting to the Head of Marketing & Programs, you will be responsible for the development and growth of the Pharmacy Choice and healthSAVE member programs, driving member engagement, and developing compelling internal and member communications across multiple platforms.

What you will do:

• Grow the Pharmacy Choice and healthSAVE Pharmacy groups through development of leading programs and retail execution;
• Create and deliver clear, engaging communications to internal and external stakeholders across multiple platforms;
• Drive the on-going development and execution of digital platforms;
• Develop and manage group events for pharmacy members;
• Plan and execute strong Trade Marketing and program collateral;
• Develop and execute new and improved member tools and services;
• Develop and maintain strong working relationships;
• Improve processes for smooth administration of programs.

What we are looking for:

• Marketing / Communications experience;
• Experience working in a health-based membership program, B2B services or retail support environment;
• Ability to manage multiple priorities and projects with excellent planning and time-management;
• Exceptional written and verbal communication with strong attention to detail;
• Excellent internal and external stakeholder engagement with positive can-do attitude;
• Ability to work autonomously and as part of a team;
• Tertiary qualifications in Marketing or Business preferred.

Benefits

This is a unique opportunity to work in a company where you are valued, given the recognition you deserve and suitably rewarded for your hard work.

Other benefits include:

• Employee Share Plan;
• Company Paid Parental Leave;
• Employee Assistance Program for Mental Health Wellbeing;
• Staff Awards & monthly superstar recognition;
• Employee Referral Program;
• Health Insurance Discounts;
• And more

EBOS Group are committed to developing and creating an inclusive workplace that embraces and celebrates diversity and inclusion.

We are committed to fostering a workplace that values diversity and inclusion. As an equal opportunity employer, we actively strive to build a gender-equitable team and cultivate a culture that embraces individuals from all walks of life. We welcome applications from candidates of diverse backgrounds, abilities, ages, and cultures (including First Nations Peoples).

Our commitment to inclusivity extends to supporting candidates with disabilities throughout the recruitment process. If you require any accommodations due to disability, please inform us by reaching out to We believe that a diverse and inclusive workforce enriches our organisation and contributes to our success.

To help in preparing for your interview, we will provide you with the interview questions prior to attending an interview.

How to apply

If you believe that you have the necessary attributes to succeed in this challenging and rewarding role 'APPLY' now and submit your application and cover letter.

Pre-employment checks may be required and will be discussed with the successful candidate.

We are unable to proceed with your application if your current visa restrictions preclude you from being able to perform the role in line with immigration laws.

No agency assistance required.