Claims Consultant

2 days ago

Parramatta, New South Wales, Australia GT Insurance Full time $90,000 - $120,000 per year

Fully backed by Allianz Australia, GT Insurance offers a diverse range of underwriting solutions across Transport and Machinery, Marine and Transit. With our award-winning claims service, we ensure that vehicles and the goods they carry are covered comprehensively, powering the progress of businesses.

Our core values of 'inspire,' 'wholehearted,' and 'ownership' guide our interactions with customers, brokers, colleagues, and partners, fostering an environment of respect, proactivity, and innovation.

As part of our claims team, you will support our brokers and manage an end-to-end commercial motor claims process, delivering a best practice customer experience.

Reporting into our NSW Motor Claims Team Leader you will be responsible for:

  • Facilitate the end-to-end motor claims process, including setting reserves, authorising payments, within authority levels and according to SLAs.
  • Ensuring the customer is kept informed of progress while negotiating options and escalating when required throughout the duration of the claim.
  • Ensure adherence to industry regulations, legal requirements, and company policies.
  • Provide prompt attention to all claims in accordance with Company standards and SLA requirements.
  • Keep up to date with industry best practices by participating in business related industry forms and working groups.

Skills & Experience:

  • Experience in the insurance motor claims industry with knowledge of insurance policies, procedures, insurance laws and regulations.
  • Takes pride in delivering a high standard of customer service and effective working relationships with internal and external customers and service providers.
  • A team player, who is collaborative, shares their ideas and encourages others.

Our people enjoy being part of an organisation that respects and values their contributions and working alongside others who pride themselves on outstanding customer service.

We provide our people opportunities to grow and learn new skills, work collaboratively across different areas, and contribute to and share in collective success. Our business is growing, and we have big plans, creating exciting new career and growth opportunities.

We invite you to discover more about GT Insurance, our dedication to supporting industry growth, individual progress, and opportunities to join our team by visiting our website at or connecting with us on social media to stay updated on our latest news and job openings.

At GT Insurance, our commitment to excellence extends beyond our products and services. Just as we assist businesses in managing their risk to ensure they can continue to thrive and progress, we are dedicated to providing equal opportunities for all candidates in our recruitment process.

  • Motor Claims Consultant

    2 days ago

    Parramatta, New South Wales, Australia Blake Oliver Full time $72,000 - $84,000 per year

    The Important Things Hybrid Work Arrangements– Enjoy the flexibility of working 2 days from home.Parramatta Location– Work closer to home.Career Development– Access to tailored training programs to strengthen your claim expertise and advance your career.Supportive Team– Work in a collaborative environment across the wider claims department.Growth...

  • Claims Service Consultant

    4 days ago

    Parramatta, New South Wales, Australia Global Transport & Automotive Insurance Solutions Pty Ltd Full time $90,000 - $120,000 per year

    Fully backed by Allianz Australia, GT Insurance offers a diverse range of underwriting solutions across Transport and Machinery, Marine and Transit. With our award-winning claims service, we ensure that vehicles and the goods they carry are covered comprehensively, powering the progress of businesses.Our core values of 'inspire,' 'wholehearted,' and...

  • Claims Officer Liability

    1 week ago

    Parramatta, New South Wales, Australia QBE Insurance Full time $90,000 - $120,000 per year

    Primary DetailsTime Type: Full timeWorker Type: EmployeePlease see more information about QBE careers hereCareersLocation: ParramattaPermanent Full TimeThe opportunityAn opportunity for an experienced Public Liability Claims Officer with Personal Injury experience to join our Liability Claims Team.Your new roleQBE Insurance currently have the opportunity to...

  • Injury Management Consultant

    6 days ago

    Parramatta, New South Wales, Australia Australian Unity Full time $120,000 - $180,000 per year

    Company description: Australian Unity Group Services Pty LtdJob description: About usEstablished in 1840, we are Australia's first wellbeing company, delivering health, wealth and care services for our members and the community.As a social enterprise, we're motivated by our purpose to positively impact the wellbeing of millions. We reinvest profits to...

  • Admin Support

    2 weeks ago

    Parramatta, New South Wales, Australia Procare Group Full time $45,000 - $60,000 per year

    We are seeking a driven and organisedJunior Return to Work Coordinator, also providingRTW Admin Supportto our range of clients.The RolePermanent part time with a maximum of 30 hours per weekBased from our Parramatta office with a mix of work from homeDemonstrated administration experience is essentialKnowledge of RTW processes (highly regarded)You will be a...

  • Senior Case Manager

    4 days ago

    Parramatta, New South Wales, Australia The Procare Group Full time $80,000 - $120,000 per year

    Procare Group is an ever-growing national business of over 25 years. Our values are at the core of our business; Work Together, Be Accountable, Clarity in Communication and Find a Solution. Due to our continued growth and increasing client base, we are seeking applications to work in a dual role as a Case Manager and RTW Coordinator. Working within our...

  • Senior Contracts Administrator

    1 week ago

    Parramatta, New South Wales, Australia Coplex Construction Full time $90,000 - $120,000 per year

    Senior Contracts AdministratorCoplex Construction | Parramatta, NSWAbout the CompanyCoplex Construction is a family-run Builder & Developer, proudly ICIRT accredited, with more than 10+ years experience delivering high-quality residential and commercial projects across Sydney. Known for our integrity, collaborative approach, and strong client and...

  • Injury Management Specialist

    2 weeks ago

    North Parramatta, New South Wales, Australia Northcott Full time $90,000 - $120,000 per year

    Support recovery. Empower wellbeing. Lead safer workplaces.AtNorthcott, we're committed to creating safe, supportive environments for our employees and the people we support. We are currently seeking a proactive and experiencedInjury Management Specialistto lead best-practice injury management and workplace safety initiatives across our services.You will...

  • Property Claims Consultant

    2 weeks ago

    Parramatta, Australia Insurance Australia Group Full time

    **The Role** A Property Claims Consultant is the core of our claims experience and everything they do has the potential to make things better for our customers. Our consultants need to be available to assist our customers in their time of need creating closer relationships, being braver in exploring the best options for our customers and be able to work...

  • Liability Claims Consultant

    1 week ago

    Parramatta, Australia Sedgwick Full time

    Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for...

  • Experienced Motor Claims Consultant

    2 weeks ago

    Parramatta, Australia Claim Central Full time

    **Looking to progress your claims career?**: - ** Want to work with some of Australia's leading insurance brokerages?**: The rapid growth of Insurx has seen an exciting opportunity for an experienced Motor Claims Consultant to join our busy team! **Who Are We?** Insurx is a third-party insurance management business, partnering with leading brokerages to...

  • Heavy Motor Claims Consultant

    2 days ago

    Parramatta, Australia Kennedy Reid Full time

    Work for a reputable global organisation who offer excellent career progression - Hybrid working environment - WFH up to 3 days a week - Parramatta location, competitive salary + 10% Bonus **The Company** My client is a well-established and cultured Global Insurance Company. The company has been recognised as the leader within the insurance world on...

  • Broker Support Claims Consultant

    2 days ago

    Parramatta, Australia Sedgwick Full time

    Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for...

  • Consultant, Commercial Claims

    1 week ago

    Parramatta, Australia IAG New Zealand Full time

    **The Role** IAG has an exciting opportunity for a Claims Consultant to join the SME and Agri Claims Team in Parramatta. In this role you will manage claims from post lodgement through to completion to ensure claims are processed within expected delivery timeframes to meet customer expectations and to minimise cost to CGU. This role is offered as permanent...

  • Claims Officer Liability

    2 days ago

    Parramatta, Australia QBE Full time

    Primary Details Time Type: Full time Worker Type: Employee Please see more information about QBE careers here Careers- Location: Parramatta- Permanent Full Time The opportunity An opportunity for an experienced Public Liability Claims Officer with Personal Injury experience to join our Liability Claims Team. Your new role QBE Insurance currently have...

  • Claims Officer Liability

    2 days ago

    Parramatta, Australia QBE Full time

    Primary Details Time Type: Full time Worker Type: Employee Please see more information about QBE careers here Careers- Location: Parramatta- Permanent Full Time - The opportunity - An opportunity for an experienced Public Liability Claims Officer with Personal Injury experience to join our Liability Claims Team. Your new role QBE Insurance currently...

  • Quality Assurance Consultant

    11 hours ago

    Parramatta, Australia Claim Central Full time

    **Energetic and collaborative culture**: - ** Opportunities for growth & development**: - ** Newly set up branch close to public transport** The rapid growth of Insurx has seen an exciting opportunity for an experienced Quality Assurance Consultant to join our busy team! **The Opportunity**: As Quality Assurance Consultant, you will be responsible for...

  • Claims Consulant- Commercial/heavy Motor

    1 week ago

    Parramatta, Australia HAYLO People Full time

    3 Days Work From Home | 2 Office Days | Flex Hours - Bring your motor claims experience to this large insurer - Work for an inclusive employer that encourages everyone to be authentic Haylo People are proud to be exclusively partnered with a reputable insurer, expanding the motor claims team in Parramatta. Our client, a huge Insurance brand, is expanding...