Product Analyst

Dogs, cats, budgies and everything in between - pets deserve the world. They make us want to be better humans. That's why we've made it our mission to build the most engaged and passionate community of pets and pet parents across the world. And we're looking for talented team mates who can help us do it.

Founded in Sydney, our team of 500+ pet obsessives span Australia, New Zealand and the Philippines. We've scaled to become one of Australia's top five eComm companies and the no.1 online pet store. But we're just getting started. Like a whippet who's spotted their mate across the dog park, our growth is only going to accelerate, as we continue to disrupt the way that pet parents shop.

Excitingly, the pet industry is booming (as in $15 billion kind of booming) and online pet retail is set to grow exponentially in the next five years. So this is a unique career opportunity to be part of our epic growth story.

The opportunity
We're looking for a
Product Data Analyst
to join our Product team and support product-led decision-making across Pet Circle's digital experience. You'll play a hands-on role in producing fast, reliable insights that inform roadmaps, shape feature development, and validate product hypotheses.

This role reports to the VP of Product, with a dotted line to our Data & Analytics leadership. You'll work closely with Product Managers to clarify goals, define success metrics, and shape analysis around product requirements. You'll also collaborate with fellow Data Analysts to share knowledge, ensure consistency in approach, and align on technical best practices. It's ideal for someone who's confident with SQL and Looker, passionate about data accessibility, and motivated by helping others make smarter decisions, faster.

What You'll Be Doing

• Write performant, accurate SQL queries against our governed business data layer in BigQuery
• Build and maintain insightful dashboards in Looker - no LookML development required
• Collaborate with product squads to define success metrics, design experiments, and monitor outcomes
• Respond quickly to ad hoc data questions and business hypotheses using existing Looker Explores
• Conduct deeper, trend-focused analysis to identify drivers of product performance and user behavior
• Use product analytics tools such as FullStory, Google Analytics, or similar to understand user journeys, identify friction points, and validate hypotheses through qualitative insights
• Use tools like Looker Studio when needed
• Collaborate with Analytics Engineers to improve the data model and debug pipeline issues, and partner with Data Science for advanced analytics when required

The ideal toolbox

• 3+ years of experience in a data analyst or product analytics role
• Advanced SQL skills; confident writing, validating, and troubleshooting queries
• Proficient in Looker (dashboards, Explores, visual best practices)
• Comfortable working within a governed data environment - no need for raw data access or local dev tools
• Business-oriented mindset - able to translate product questions into analytical approaches and actionable outputs
• Experience working with product analytics or session replay tools (e.g. FullStory, GA4, Mixpanel, Amplitude, Hotjar, etc.)
• Self-aware and independent - knows when to ask for help and how to find answers
• Bonus: familiarity with LookML structures and tools like Looker Studio

Role location
We believe that building connections and collaborating as Pet Circlers is super important. So this role is based in Sydney with a hybrid arrangement of 3 days per week in our pet friendly offices (your pet might love coming to the office even more than you). This is subject to change in line with business requirements.

Juicy perks

• Heaps of development opportunities - stretch projects, secondments and unlimited learning courses via Go1
• Flexible working environment
• Up to 50% employee discount
• Product sample giveaways
• Pawrental leave and wellbeing leave
• Team charity volunteer days
• Classpass subsidy

Why Join?
We Reckon Our Mission To Help The World Pet Better Is An Important One, But Also An Incredibly Fun And Rewarding One. Becoming a Pet Circler Means You're Committed To Help Shape An Entire Industry - It's Pretty Exciting Stuff. Here's What We Stand For

• We're better together
• We operate with humble hearts and hungry minds
• Pets matter' so pets and pet parents always have a seat at our table
• We're instinctively curious. Always.

Belong at Pet Circle
Our unique perspectives and expertise is our superpower - we value diversity in all forms. So, no matter your background, please apply if this role makes you excited to bring your full self to work each day.