Customer Services Officer

6 days ago


Darwin, Northern Territory, Australia West Arnhem Regional Council Full time $75,350 - $81,100 per year
Located in Jabiru, NT About our region

West Arnhem Regional Council covers an area of almost 50,000 km2 of stunning natural landscape in the western part of Arnhem Land, Northern Territory.

More than two thirds of the region's population of just over 6,000 identify as Aboriginal Australians, who reside in a collection of towns, communities and outstations. Council provides a range of local government services to five towns and communities across five wards with many popular tourist destinations.

Job Summary:

This position is responsible for providing quality customer service and administration support at West Arnhem Regional Council Office, attending to front counter, telephone and email enquiries and providing general administrative support.

Key Responsibilities:
  • Deliver high-quality customer service enquiries

  • Provide comprehensive office administration support

  • Assist with records management, including data entry

  • Support staff and public needs by coordinating, facility hire, uniforms, and key distribution

  • Uphold workplace health and safety standards

About you
  • Well-developed interpersonal and customer service skills

  • Good knowledge and experience in office administration.

  • Good skills in the use of Microsoft Office, in particular Outlook, Word and Excel

  • Experience working with cash and balancing monies

What We Offer:
  • Remuneration Package $75,350 – $81,100 (includes Base salary $66,376 – $71,441)

  • 6 weeks annual leave,

  • 17.5%, leave loading,

  • Superannuation,

  • Remote locality allowance,

  • Basic furnished accommodation,

  • Subsidised low rent,

  • Relocation assistance

  • Free uniforms,

  • Employee assistance program,

  • Study assistance,

  • Community events,

  • Organised sports competitions,

  • Access to Pool and Gym (for you and your family),

  • Free community fitness classes,

  • After school children's activities,

  • 1 min drive from work to home

  • Large screen movies and

  • 50,000 square kilometres of spectacular outback to explore in your down time.

Ready to Apply?

Click "Apply.", register with seek and then you will be re-directed to our website

OR

Visit direct to our West Arnhem Regional Council website and submit your application

Should you require further assistance, please call

If you are an Australian or New Zealand Citizen, or have unrestricted work rights in

Australia, please apply through our website.

Indigenous candidates are strongly encouraged to apply



  • Darwin, Northern Territory, Australia Goal Indigenous Services Full time $60,000 - $80,000 per year

    Goal Indigenous Services are looking for a proactive, professional Customer Service Officer with contact centre experience to join our Darwin team. If you're a problem solver who thrives in a fast-paced environment and enjoys delivering exceptional service, we want to hear from youWhat you'll do Answer and direct incoming calls with professionalism and...


  • Darwin, Northern Territory, Australia Singapore Airlines Full time $67,666 - $82,821 per year

    CUSTOMER SERVICES OFFICER We are seeking to appoint a highly motivated and skilled Customer Services Officer to join the Singapore Airlines Darwin Traffic Team, which is based in Darwin Airport. The position is responsible for managing airport operations, provide and assist with customer servicing at all operational areas. The successful applicant will be...


  • Darwin, Northern Territory, Australia VTG Waste & Recycling Pty Ltd Full time $60,000 - $80,000 per year

    VTG Waste & Recycling is a leader in sustainable waste management solutions in the Northern Territory, we provide industry-leading waste management and recycling solutions with a focus on environmental responsibility and exceptional service. As part of our commitment to continuous improvement and customer satisfaction, we're expanding our front-line team.The...


  • Darwin, Northern Territory, Australia Mlcoa Full time

    MedHealth is a purpose-built collection of industry-leading health, medical, and employment brands.Our unique and diverse capabilities are dedicated to achieving the best possible health and employment outcomes for individuals and the people they support.Additionally, mlcoa is an established premier international provider of independent medical opinions and...


  • Darwin, Northern Territory, Australia Medhealth Full time

    Company DescriptionMedHealth is a purpose-built collection of industry-leading health, medical, and employment brands.Our unique and diverse capabilities are dedicated to achieving the best possible health and employment outcomes for individuals and the people they support.Additionally, mlcoa is an established premier international provider of independent...


  • Darwin, Northern Territory, Australia Gfg Alliance Full time

    About the roleAs the Customer Service Officer, you will be responsible for providing customer service and assistance in developing and marketing a dynamic range of steel reinforcing solutions for building, construction, mining, rural and industrial applications.This is a full time position working from 8:30am – 4:30pm, Monday to Friday.Your...


  • Darwin, Northern Territory, Australia MedHealth Full time

    Company DescriptionMedHealth is a purpose-built collection of industry-leading health, medical, and employment brands. Our unique and diverse capabilities are dedicated to achieving the best possible health and employment outcomes for individuals and the people they support. Additionally, mlcoa is an established premier international provider of independent...


  • Darwin, Northern Territory, Australia MedHealth Full time

    Company DescriptionMedHealth is a purpose-built collection of industry-leading health, medical, and employment brands. Our unique and diverse capabilities are dedicated to achieving the best possible health and employment outcomes for individuals and the people they support. Additionally, mlcoa is an established premier international provider of independent...


  • Darwin, Northern Territory, Australia mlcoa Full time $60,000 - $80,000 per year

    MedHealth is a purpose-built collection of industry-leading health, medical, and employment brands. Our unique and diverse capabilities are dedicated to achieving the best possible health and employment outcomes for individuals and the people they support. Additionally, mlcoa is an established premier international provider of independent medical opinions...


  • Darwin, Northern Territory, Australia NT Government - Department of Logistics and Infrastructure Full time $75,091 - $85,011 per year

    Job descriptionAgency Department of Logistics and Infrastructure Work unit Motor Vehicle RegistryJob title Senior Customer Service Officer Designation Administrative Officer 4Job type Full time Duration OngoingSalary $75,091 - $85,611 Location DarwinPosition number 33178 RTF Closing 28/08/2025Contact officer Judith Plenty, A/Manager on or About the agency...