Account Manager

6 days ago

Sydney, New South Wales, Australia Partale Talent Full time $80,000 - $120,000 per year
  • Play a key role, ensuring the overall satisfaction of our valued clients across the country.
  • Work across a diverse portfolio of customers that range in business size and complexity
  • Full-time, permanent position with clear career progression pathways.
  • Located in Bondi Junction, offering Hybrid flexibility.

About the role

Our client is seeking a proactive individual with a natural ability to build relationships with customers. They are hoping for someone with a technical background in food contact products or packaging to join their team as an Account Manager.

The Account Manager will play a crucial role in building and maintaining strong relationships with key clients. Their responsibilities span across strategic planning, relationship management, and market analysis, among others.

Key Responsibilities

  • Manage a portfolio of clients, whilst developing and executing strategic account plans to expand the company's market presence in sustainable packaging.
  • Cultivate and maintain strong, long-term relationships with key clients, acting as their primary point of contact.
  • Conduct market research to stay informed about industry trends and competitive landscapes.
  • Leverage market insights to inform sales strategies and support product development.
  • Proactively resolve client issues to ensure high customer satisfaction and maintain positive relationships.
  • Initiate and lead regular quarterly business reviews to ensure client success, identifying opportunities for process improvement by proactively addressing their pain points.
  • Collaborate with internal teams (marketing, product development, supply chain) to meet client needs and develop new solutions.
  • Support the sales team with contract renewals with key accounts, by offering advice, data and performance measures where required.
  • Provide expert advice to clients on how the company's solutions can help them achieve their sustainability goals.
  • Monitor and analyse account performance metrics to provide reports to management and improve account management processes.

About our client

As a proud BCorp certified business, our client was founded in 2006 at a time when sustainability was still an out-there concept. What began as a grassroots initiative is now a leader in environmentally sustainable packaging manufacturing.

Today, they are globally recognised and embraced by distributors and customers throughout Australia, New Zealand, United Kingdom, Europe, Singapore and Hong Kong.

About our ideal candidate

We seek a driven, detail orientated Account Manager with the ability to build and maintain long lasting relationships with our clients. You'll be a proactive team player, passionate about sustainability and innovation, with a strong focus on exceptional client care.

  • Proven ability to manage and expand business with existing clients.
  • Experience in QSR or packaging sectors is preferred.
  • Demonstrated ability to manage competing priorities effectively.
  • Skilled in conveying complex technical information to diverse audiences.
  • Proactive with a strong sense of initiative.
  • Strong interpersonal and stakeholder management skills.
  • Ability to work independently and collaboratively.
  • Excellent written and verbal communication.
  • Post-qualification experience in a relevant field.
  • Proven ability to adapt and apply required skills.

How to apply

Apply via this job advert and ensure a copy of your resume has been attached. If you have any questions, you are able to reach out to Chloe Baker –

No Agencies.

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