Administration Assistant

19 hours ago

Mackay Queensland Australia Ballyglisheen Pty Full time $50,000 - $70,000 per year

Entry-Level Broking Administrator – Steel Pacific Insurance Brokers (Mackay Office)

Are you looking to start your career in insurance with a supportive and experienced team?

Steel Pacific Insurance Brokers is seeking a motivated and detail-oriented Broking Administrator to join our close-knit team in Mackay.

This is an ideal opportunity for someone looking to build a long-term career in insurance broking. You'll be supported by experienced professionals and gain hands-on exposure to the day-to-day operations of a successful brokerage.

About the Role

Reporting to the General Manager, you'll play a key role in supporting our broking team and delivering exceptional service to our valued clients. You'll assist with administrative tasks across a diverse portfolio of SME and Commercial accounts and collaborate with colleagues across our Queensland offices.

Key Responsibilities

  • Assist in preparing documentation including invoices, proposal forms, and policy declarations
  • Support the renewal and new business process by gathering information and comparing terms
  • Help manage policy documentation, endorsements, and variation requests
  • Maintain accurate records and assist with credit control tasks
  • Contribute to special projects and team initiatives

What You'll Bring

  • A strong attention to detail and a willingness to learn
  • Excellent communication and organisational skills
  • A positive, can-do attitude and a client-first mindset
  • Basic computer skills and familiarity with Microsoft Office
  • Previous experience in administration or customer service is helpful but not essential

Why Join Steel Pacific?

Steel Pacific is proud to be part of the Envest Group, with offices across Queensland. We offer a collaborative and inclusive culture where your contribution is valued, and your development is supported.

Our benefits include:

Extensive learning and development opportunities

A workplace that prioritises wellbeing

Competitive salary package and career progression pathways

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