Business Strategy and Performance Officer

Posted: 11/09/2025

Closing Date: 28/09/2025

Salary: $108, $119,737.00

Job Type: Permanent - Full Time

Location: Head Office - Civic Building, Torquay

Job Category: Other

• Permanent Full Time
• $108,554 to $119,737 pa (plus 12% super and annual pay increases)
• Flexible working arrangements available including flexitime, WFH and RDOs

Who we are

The Surf Coast in Victoria – which includes the towns of Aireys Inlet, Anglesea, Lorne, Moriac, Torquay, and Winchelsea – is among the fastest growing regional municipalities in Victoria (av. 3.06% annually for the last 15 years) with a permanent population of over 33,000.

Surf Coast Shire spans Traditional Lands of the Wadawurrung People and the Gulidjan and Gadubanud Peoples of the Eastern Maar Nation, showcasing unique environments from the coast to the hinterland - towns and villages with their own culture and lifestyles. The charm and values of a coastal lifestyle make it a place where people want to live, work, visit and experience an exceptional quality of life. In 2023 it was judged one of Australia's most liveable municipalities.

Servicing the region's community is Surf Coast Shire Council. Council's aim is to be an innovative and flexible leader committed to business excellence. As well as providing opportunities to do meaningful work that benefits our community, Council offers the chance to add to a great culture that people want to be a part of. Our workforce is representative of the townships and communities it serves, and our culture is supportive, respectful, and connected to our purpose of helping our community and environment to thrive.

At Surf Coast, we work together, we see opportunity, we do what we say, and we make a difference.

Your new career

The Business Strategy and Performance Team leads the development and implementation of effective measurement frameworks to enable the council to understand its impact and monitor its performance. Establishing effective governance, planning and reporting frameworks to support the whole organisation, they support service delivery excellence for our community.

Within this team, the Business Strategy and Performance Officer will support the organisation in driving continuous improvement in planning and delivery across all of council's services, while providing expert guidance and advice to our project teams.

What you will bring to the role

We are looking for a capable and collaborative Business Strategy and Performance Officer who is driven to have a positive impact on the work of our organisation, the services and outcomes that we deliver for our community.

To thrive in this role you will have:

• An understanding of the role of local government and alignment between Community Vision, Council Plan, other key strategies, organisational purpose, direction and approach.
• Demonstrated ability to facilitate outcomes in a group setting.
• Strategic analysis, business improvement and project management methodologies.
• Demonstrated ability to analyse financial and other service use data for the purposes of supporting decision making.

Key selection criteria

Mandatory qualifications, experience and requirements

• Tertiary qualifications in a relevant discipline or equivalent extensive experience.
• Experience in developing and delivering business strategy and planning processes or functions.
• Experience working in complex multi-businesses or government. Previous experience in local government highly regarded.
• Excellent interpersonal skills - in particular, the demonstrated ability to engage with internal and external stakeholders.
• Demonstrated strengths in one or more of the key responsibility areas, with experience or capability to perform all key responsibilities.
• Well developed writing, presentation, and facilitation skills.

Desirable qualifications and experience

• Broad knowledge of local government business functions.
• Participation in a multi-organisation project, including the establishment of a shared services function.

What you'll love working with us

Council embraces diversity and social inclusion and encourages applications from skilled people from all walks of life.

We recognise that our employees play a vital role in creating an innovative, safe, respectful and supportive workplace, living our values and delivering exceptional services to our thriving community. Our Council is committed to providing a workplace culture of equity, inclusion and diversity that eliminates all forms of discrimination, harassment and bullying.

There are numerous social activities throughout the year available as well as the benefits of:

• • Flexible working arrangements including working from home and flexi time options, RDOs
• • Employee Assistance Program and award-winning staff wellbeing program
• • Career development and learning opportunities, we help our people grow
• • Purchase of additional annual leave
• • Free onsite parking
• • Leave loading.

Other relevant information

For this vacancy, preferred candidates will be required to undertake pre-employment screening, including a Declaration and Consent to a National Police Check (including potential international criminal history check), Qualification Check. Candidates must hold a current and valid Victorian Drivers Licence (Minimum Class C), a current WWCC, and have the Right to Live and Work in Australia.

For more information

If you believe you have the knowledge, skills and experience to fulfil this role and would like further information, please contact Joanne McNeill, General Manager Strategy and Effectiveness on

How to apply

Applications are to be in Word or PDF format and should include a:

• cover letter including your statement addressing the selection criteria
• copy of your resume.

Please note that only applications with a statement addressing the selection criteria will be considered for this position.

Simply complete the application process and we'll be in touch with you shortly regarding your application.

Applications close at 11.59pm Sunday 28 September 2025

Surf Coast Shire Council is an equal opportunity and child safe employer.