Twelve Apostles Visitor Experience Centre Manager
4 days ago
About the Great Ocean Road Coast & Parks Authority:
The Great Ocean Road Coast and Parks Authority is the dedicated Victorian Government entity entrusted with the care, protection and sustainable management of one of Australia's most breathtaking and culturally significant coastal regions. Established under the Great Ocean Road and Environs Protection Act 2020, the Authority was created to address the complex and fragmented management of the coastline and ensure the long-term conservation of this iconic landscape.
By November 2025, GORCAPA will be responsible for managing more than 170,000 hectares of coastal reserves, National Parks, Marine Sanctuaries and foreshores stretching along 355 kilometres of stunning coastline. This includes high-profile sites such as the Twelve Apostles Visitor Experience Centre and Cape Otway Lightstation, as well as local ports, community reserves and critical marine environments.
About This Opportunity?
The Twelve Apostles Visitor Experience Manager will be responsible for a broad range of functions, encompassing strategic leadership, operational oversight, financial management, and stakeholder engagement.
Given the VEC is under construction, this role will initially have a significant focus on project leadership and pre-opening activities, including:
- Oversee team recruitment, training and system implementation.
- Coordinate and provide input to final fit-out, merchandising and launch strategy.
- Secure all required licenses, permits and regulatory approvals.
- Assume full profit and loss responsibility for the precinct.
- Drive revenue generation, budgeting, KPI monitoring and forecasting.
- Contribute to strategic planning and identify future investment opportunities.
- Manage all site contracts, partnerships and vendor relationships.
- Implement visitor dispersal strategies using events, promotions, and dynamic pricing.
- Build relationships with government, tourism partners and community stakeholders.
- Represent GORCAPA at industry events and contribute to regional tourism planning.
What We're Looking For?
We are seeking a demonstrated, energetic leader who brings:
- Tertiary qualification in Business, Tourism, Hospitality or Project Management (or related field).
- 7+ years senior leadership in visitor attractions, tourism destinations, or complex public venues.
- Pre-opening, commissioning, or major project delivery experience
- Demonstrated success in managing significant budgets, driving revenue growth, and achieving financial targets in a commercial environment.
- Demonstrated success in leading, motivating, and developing diverse teams within a dynamic operational environment, fostering a high-performance and safety-conscious culture.
- Proven experience in managing commercial contracts and strategic partnerships.
- Extensive work history in cultivating and managing relationships with diverse stakeholders, including government, tourism, community, and executive.
- Overseeing crisis management and emergency response plans in a public-facing setting.
Why join us?
This is more than just a diverse and exciting role, it's an opportunity to:
- Make a real difference in shaping connected, inclusive and memorable guest experiences at the new Twelve Apostles Visitor Experience Centre.
- Work within a values-driven organisation that prioritises wellbeing, public value, and service excellence.
- Take the reins on high-impact projects that deliver meaningful outcomes towards the VEC's implementation and operational success.
- Work along the iconic Great Ocean Road
- 4 weeks annual leave (accrued) with this full-time, on-going position.
Terms and conditions of employment:
Appointment to this position is subject to the successful applicant being able to:
• Provide a National Police Check Certificate.
• Obtain a Working with Children Certificate.
• Provide evidence of Australian Work Rights.
• Hold a current Australian Driver's License.
How to apply?
Applications must include a current resume and cover letter and can be submitted via our careers website or seek link below.
Work with us Great Ocean Road Coast and Parks Authority
Twelve Apostles Visitor Experience Centre Manager Job in Torquay, South West Coast VIC - SEEK
-
Torquay, Victoria, Australia Great Ocean Road Coast and Parks Authority Full time $120,000 - $180,000 per yearApplications closing on 05 November 2025, 09:00 AMJob TypeFull TimePackage$136, 969 - $171,745Position Description PD-General-Manager-Twelve-Apostles-Visitor-Precinct-(PDF, 200KB)About The RoleWe are seeking an experienced and dynamicGeneral Managerto lead the tourism operations of the Twelve Apostles precinct, which will include the brand-new Twelve...
-
Finance Officer
2 days ago
Torquay, Victoria, Australia Great Ocean Road Coast and Parks Authority Full time $60,000 - $80,000 per yearApplications closing on 01 October 2025, 09:00 AMJob TypeFull TimePackage$76,428Position Description PD-Finance-Officer-Revenue-(PDF, 214KB)About The Great Ocean Road Coast And Parks AuthorityThe Great Ocean Road Coast and Parks Authority (GORCAPA) is the dedicated Victorian Government entity entrusted with the care, protection and sustainable management of...
-
Food & Beverage Duty Manager
5 days ago
Torquay, Victoria, Australia RACV Full time $60,000 - $100,000 per yearRACV Torquay ResortPermanent Full Time Opportunity | Excellent Benefits with Exclusive Discounts on RACV ProductsJoin an Incredible Team and be Provided with Career and Development OpportunitiesJoin a Purpose-Driven Organisation Creating Impact Through Travel, Hospitality, Home Services, and Sustainable EnergyAt RACV, we're committed to making a difference,...
-
Educator
2 weeks ago
Torquay, Victoria, Australia The Hive Early Learning Centres Full time $60,000 - $80,000 per yearJob description: Child Care Educator - The Hive Early Learning Centre - TorquayAt The Hive - Torquay, we believe in more than just childcare - we believe in creating a community where children, families, and educators thrive. Our Torquay centre offers a warm, collaborative and supportive environment where educators are valued, invested in, and given the...
-
Casual Sales Assistant
2 weeks ago
Torquay, Victoria, Australia Sheridan - Hanes Brands Australasia Full time $45,000 - $55,000 per yearBe In Good CompanyGood People – You'll be eligible for monthly cash bonuses with our Retail Incentive Scheme.Learn & Grow – Structured training & development programs for all employees that sets you up for successGood Careers – Expand your career by growing internally within or across our different brands in retail management and support centre.Good...
-
Store Manager
2 weeks ago
Torquay, Victoria, Australia Frontline Retail Regional VIC & TAS Full time $60,000 - $90,000 per yearPT Retail Manager - Torquay - Immediate start availableFantastic opportunity to join an iconic Australian brand with over 50 years of history in Luxury bedding and homewaresWe offer a competitive Salary and great staff discounts, PLUS every 4th Saturday off for a 3 day weekendSeeking a High energy, Motivated team player to lead, inspire and grow with a brand...
-
Christmas Casual
7 days ago
Torquay, Victoria, Australia Sheridan Full time $45,000 - $55,000 per yearBe In Good CompanyGood People – Join our teams to enrich the world through the power of restLearn & Grow– Structured training for all employees that sets you up for successGood Careers – Opportunity to expand your career working within a fun and diverse team or across our 3 brandsGood Impact– Our community partnership with Minus 18 helps to...
-
Cook
5 days ago
Torquay, Victoria, Australia The Hive Early Learning Centres Full time $60,000 - $90,000 per yearJob description: Chef / Cook - Early Childhood Education (The Hive Torquay)Are you a passionate Chef or Cook who loves creating nutritious meals and making a real difference? At The Hive Torquay, we believe food is more than just fuel—it's the foundation for healthy, happy, and thriving children.Imagine working just minutes from the beach, in a vibrant...
-
Youth Engagement Officer
4 days ago
Torquay, Victoria, Australia Surf Coast Shire Council Full time $77,145 - $105,000 per yearPosted: 30/09/2025Closing Date: 19/10/2025Salary: $74, $79,812.00Job Type: Temporary - Part TimeLocation: Kurrambee Myaring Community CentreJob Category: Community Services & DevelopmentFixed Term - Part Time, 16 hours per work$74,811 – $79,812 pa/pro rata (plus 12% super and annual pay increases)Flexible working arrangements available including flexitime,...
-
Teacher
2 days ago
Torquay, Victoria, Australia Only About Children Full time $60,000 - $90,000 per yearAbout This RoleOnly About ChildrenTorquayOnly About Children Torquay are looking for a passionate ECT to lead the Kinder room. OAC Torquay, a beautifully 130 place childcare centre, offers a warm and spacious environment for both children and our wonderful team. We prioritise creating a fun, supportive atmosphere where children can thrive and reach their...