Patient Services Assistant

3 days ago

Brisbane, Queensland, Australia Ramsay Health Care Full time $45,000 - $65,000 per year

The Opportunity
We are seeking a dedicated and compassionate Patient Care Assistant (PCA) to join our casual pool and support departments across the hospital.

In this role, you will play a vital part in ensuring patient comfort, safety, and the smooth running of hospital operations. This is an excellent opportunity for someone with a
Certificate III in Aged Care or Health Services
who is passionate about delivering high-quality patient care in a supportive and fast-paced environment.

Key Responsibilities

  • Assist clinical staff in providing high-quality care and patient support.
  • Provide transport services using hospital-approved equipment and vehicles.
  • Assist patients on admission and help them settle comfortably.
  • Maintain cleanliness and hygiene in patient rooms and shared areas in line with infection control standards.

About You
You thrive in a busy hospital setting, are able to adapt quickly to changing demands, and consistently uphold high standards of service and professionalism.

To be successful, you will have:

  • Certificate III in Aged Care, Health Services, or Care Support (desirable).
  • Experience working in a clinical hospital setting.
  • Strong understanding of infection control, manual handling, and hospital safety procedures.
  • Proven ability to work both independently and as part of a multidisciplinary team.
  • Excellent time management and interpersonal skills.

Desirable qualifications and experience:

  • Currently studying Nursing (Year 2 or 3).
  • Certificate IV in Health Services Assistance.

What's in it for you?

  • Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.
  • Discounts:  Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you'll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
  • Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.
  • Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.
  • Please note: Not all casual employees are eligible

The Hospital
North West Private Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ' People Caring for People' since 1964.

Requirements

  • Must provide aNational Police Check conducted within the previous 12 months
  • According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.

To Apply
All applications must be lodged online. Applications made by recruitment agencies will not be considered.

For enquiries, please contact Shastene Lowis via email

Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available

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