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Patient Experience Officer
2 weeks ago
Patient Experience Officer – Be the First Smile Our Patients See
Full-Time Position | No Healthcare Experience Required | Comprehensive Training Provided
At Dynamic Sport Physiotherapy, we know that healing starts the moment a patient walks through our doors. We're looking for a friendly, organised, and compassionate Patient Experience Officer to be the welcoming face of our clinic.
This role goes beyond reception—it's about creating a supportive, uplifting experience for every patient. If you thrive on helping people feel comfortable and valued, we'd love to meet you
Why Join Our Team?
- Make an Impact Every Day – Be the first step in someone's recovery journey
- Grow Your Career – Full training and professional development opportunities
- Supportive Culture – Work with a team that truly values each other
- Enjoy Perks – Employee discounts on physiotherapy services and more
- Find Meaning – Leave work each day knowing you've made a difference
What You'll Do
- Provide a warm, professional welcome to every patient
- Manage appointment bookings and clinic schedules
- Handle patient inquiries with empathy and efficiency
- Process payments and insurance claims accurately
- Support the physiotherapy team in delivering top-quality care
- Keep the clinic space organised and inviting
You're a Great Fit If You:
- Love working with people and have excellent communication skills
- Are organised, detail-oriented, and comfortable multitasking
- Feel confident learning new technology and systems
- Are reliable, punctual, and take pride in your work
- Enjoy being part of a positive, collaborative team
No Experience in Healthcare? No Problem
Whether you're a student, recent graduate, career-changer, or returning to work—we'll provide all the training you need. What matters most is your attitude, people skills, and eagerness to grow.
How to Apply
Send your resume and a short cover letter to , answering:
"Why would you excel as our Patient Experience Officer at Dynamic Sport Physiotherapy?"
Job Type: Full-time
Pay: $25.74 – $32.18 per hour
Expected hours: 40 per week
Work Location: In person
