Patient Services Assistant Food Services

3 days ago


Brisbane, Queensland, Australia UnitingCare Health Full time $90,000 - $114,000 per year

Patient Services Assistant | Food Services at St Andrews Hospital

  • Employment Term: Casual Opportunities

  • Location: located opposite Roma St Parklands, St Andrew's War Memorial Hospital is just a short walk to Brisbane city

  • Remuneration: $29.02 p/hr + Casual Loading + 12% Super + NFP Salary Packaging (save tax and increase your take home pay)

  • Applications Close: 26th of September 2025

Make a meaningful difference with St Andrews Private Hospital

At St Andrew's War Memorial Hospital, we offer world-class health care to families across Queensland and from interstate and are leaders in Cardiac services, Orthopaedics, Neurosurgery (including deep brain stimulation), Vascular surgery and Rehabilitation. By bringing together the finest medical experts, care and technology, we're able to deliver personalised care, world-class results and make a meaningful difference in people's lives.

An integral part of our team, as a Patient Services Assistant, you'll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about.  Let's make a meaningful difference, together

Your part in our St Andrews Hospital team

Working in our Food Services department, you will be responsible for providing high-quality service delivery to all customers including patients, staff and visitors. You will be responsible for basic meal preparation, portioning and serving of hot and cold meals. You'll demonstrate a passion for customer service and recognise the importance your role plays in providing an exceptional customer experience.

Staff in this position will be required to undertake duties associated with, food preparation, meal delivery, meal distribution and cleaning.

What makes a difference for us?

  • Experience in high volume catering in a health environment
  • Knowledge of HACCP based food safety system
  • A professional attitude with excellent personal presentation
  • Strong team-building skills, with a desire to work collaboratively with others
  • Demonstrated ability to work productively, individually and as a team member
  • Flexibility to work across a 24/7 roster - mornings, afternoons, evenings and weekends
  • Willingness to obtain required vaccinations in line with hospitals infection control requirements

What makes a difference for you?

  • NFP Salary Packaging: Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum. To learn more about this benefit watch the video via the following link: Salary Packaging Explained
  • Flexible work arrangements to support work-life balance
  • A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs
  • 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme
  • Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events
  • Career development opportunities to challenge yourself, grow and make a meaningful difference
  • A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others

We'd love you to be part of our UnitingCare family

By joining our Hospitals, you'll also be welcomed as part of the UnitingCare family. The second-largest Queensland employer, we're a proud not-for-profit with more than 17,500 staff and 9, 000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen's Hospital, and St Andrew's War Memorial Hospital, and have been leading by example for more than 100 years. Our team are compassionate, inclusive and committed to the work we do, helping people live life in all its fullness.

Child safe, Child friendly

UnitingCare is committed to being a Child Safe, Child Friendly organisation and will:

  • provide welcoming, safe and nurturing services for children
  • implement measures to prevent child abuse and neglect within our services
  • appropriately and immediately address child abuse and neglect if it does occur

Diversity & Inclusion

Our approach is simple – everybody is welcome here.  At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.

Safe workplace

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.



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