Service Advisor

1 week ago

Sydney, New South Wales, Australia Austrack Campers Full time $60,000 - $80,000 per year
"A new job is the chance to create a new chapter in your life, so don't be afraid to take the first step towards a new and exciting career at Austrack Campers. Embrace change, seize the opportunity and apply today, we are waiting for you to showcase your talents."

Join a Team That Keeps Australia Moving

A well-established dealership in Bankstown is on the hunt for a Service Advisorwho thrives on solving problems, keeping things organised, and making customers feel heard. If you're someone who enjoys juggling tasks, talking trucks, and being the calm in the chaos—this role might be your next big move

What You'll Be Doing

  • Be the go-to person for customers needing repairs, servicing, or updates on their vehicles
  • Coordinate bookings, prepare quotes, and manage job progress from start to finish
  • Keep customers in the loop with clear and timely communication
  • Work closely with technicians and warranty teams to ensure everything runs smoothly
  • Handle invoicing and ensure payments are processed accurately
  • Full-time, permanent role with standard operational business hours
  • Half day shift on Saturdays once every month

What You'll Get

  • Structured training to help you hit the ground running
  • Competitive salary + performance incentives
  • Career growth within a national network of service centres
  • Access to employee perks including health and financial benefits
  • A workplace that values safety, wellbeing, and long-term development

What You Bring

  • Previous customer service experience is essential; exposure to automotive or heavy equipment sectors is highly regarded
  • A knack for multitasking and staying organised under pressure
  • Strong communication skills and a genuine interest in helping people
  • A proactive mindset and a team-first attitude

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