HR Consultant

Human Resources Consultant

• Provide high-quality HR advisory services in a healthcare setting
• Location: Fiona Stanley Hospital, Murdoch, Perth
• Permanent, Full-time role; Hybrid model: 4 office / 1 WFH

Serco is a place where you can grow

Join a team of 12,000+ professionals across APAC and experience a place of challenge, opportunity, and reward. We offer opportunities for you to grow and flexible benefits to suit you in every stage of your life and career, including:

• Numerous opportunities for professional growth and development
• Supportive work environment with trusted leadership
• Access to cutting-edge technology and tools
• Opportunity to make a difference
• Flexible benefits including volunteering leave

About our Fiona Stanley Hospital team

Fiona Stanley Hospital is a leading 863-bed tertiary hospital in the south metropolitan area, offering comprehensive healthcare services to adults, youth, and children.

Working with Serco at Fiona Stanley Hospital is more than just a job – it's an opportunity to partner with the clinical and non-clinical workforce and make a meaningful impact on the experience of patients and visitors.

Make an impact at Serco

In this dynamic fast paced role, you will be an integral part of the HR Connect team providing consistent and accurate human resource administrative and advisory services. You will work in partnership with the Human Resource Business Partners to promptly resolve various human resource challenges and matters for employees and leaders.

Your role includes supporting Fiona Stanely Hospital employees and leaders in:

• Interpreting and providing advice on 5 x industrial instruments
• Advising and executing position management processes including position creation and position reclassification
• Assisting in advising and executing change management processes
• Completing permanency reviews
• Advising and executing numerous policies and procedures
• Overseeing fitness for work processes
• Advising on the resolution of simple grievance processes
• Advising on the execution of simple performance management processes
• Assisting with organisation-wide projects and initiatives
• Working with a portfolio of approximately 3,000 employees; and
• Ensuring compliance with standards and KPI's
• The HR Connect team do not provide end to end human resource advice/services and do not complete any disciplinary or investigative processes.

Serco is a place for you.

You are a proactive human resource professional with a strong customer service focus and the ability to build relationships. Your attention to detail enables excellence, your pragmatism and research skills allows you to navigate ambiguity, and your speed and integrity enables you to meet deadlines while balancing competing priorities effectively. You are self-starter, a true team player, willing to learn and you thrive in a collaborative, high paced, high-volume environment.

Your ideal skills and experience

• Demonstrated human resource experience (preferably in a HR administration, HR officer or HR consultant position)
• Demonstrated strong customer service focus with the ability to build relationships
• Demonstrated high proficiency in technology, with the ability to quickly adapt and learn multiple new systems
• Demonstrated flexibility and pragmatic problem-solving skills
• Demonstrated eagerness to learn and coachability
• Demonstrated resilience in a fast-paced environment
• Demonstrated strong level of attention to detail balanced against speed
• Strong motivation and determination to achieve outcomes and deliverables

As a fast-growing and successful global company, Serco's services span across the areas of justice, defence, space, customer services, health, and urban mobility. In joining us, you'll be part of a highly supportive culture with trusted leaders that will help you achieve your goals. Here, you will appreciate a flexible approach to work-life that comes with working at a company with long-term government-backed contracts.

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world's most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia, New Zealand, and Hong Kong, and offers unique opportunities to leverage your skills across our core capabilities in health, defence, maritime, justice, and community services.

Impact a better future at Serco.