Front Desk All Rounder

1 week ago

Sydney, New South Wales, Australia Sofitel Full time $60,000 - $80,000 per year

Company Description

Discover the Sofitel Sydney Darling Harbour

Sofitel Sydney Darling Harbour welcomes guests into a world of luxury blending French Art de Vivre and local culture. The Flagship hotel boasts 590 rooms and suites, four vibrant bars and restaurants, a stunning, award winning outdoor infinity pool, state of the art gym overlooking the city skyline, exclusive top floor Executive Lounge and our well renowned luxurious spa.

Outstanding people make it all happen and we are committed to creating an energising, rewarding and exciting work environment. Become part of a culture that is dedicated to executing exceptional luxury experiences for our guests.

Inspiration, Recognition & Reward

As a valued member of our team, you will be immersed in a world of exceptional privileges and bespoke rewards. Enjoy unparalleled access to exclusive industry benefits across a global portfolio of luxury accommodation, fine dining, and curated lifestyle experiences. Indulge in daily privileges such as artisan coffee at a preferred rate and a specially crafted Ambassador dining menu, designed to elevate your everyday. To support your continued growth, we offer a distinguished learning platform—an elegant fusion of expert knowledge and tailored development—ensuring you flourish in a culture that celebrates excellence, sophistication, and personal ambition.

Job Description

  • Provide quality service to the customer by responding to their requests promptly, efficiently and courteously during check-in, check-out and throughout their stay.
  • Maintain control of guest and hotel accounts ensuring that all charges are accurate and posted on a timely basis.
  • Operate telephone effectively, handling all calls promptly and professionally, greeting all callers according to Accor policy.
  • Complete the daily shift check list, referring any items that require follow up to the Front Desk Supervisor or Duty Manager.
  • Transfer all details on the registration card to the guest reservation in Opera accurately and efficiently, ensuring that future stays are updated with relevant needs and requests.
  • Be versed in the VIP arrivals and special requests for the day.
  • Have extensive knowledge of the Opera Front Office system with respect to reservations, check in, cashiering and check out.
  • Have an extensive knowledge of the hotel services and facilities.
  • Demonstrate the "Passion for Excellence"through serving our guests with flair and professionalism, ensuring that their requests are quickly and efficiently achieved.
  • Ensure all guests are provided with personalised service and that the "Essence of Pleasure" is achieved.
  • Embody the art of French hospitality through a "can do" attitude.
  • Perform tasks within a timely manner.
  • Assist with implementation and maintenance of Sofitel Brand Standards.

Qualifications

  • Highly motivated with excellent attention to detail.
  • Experience within a similar role.
  • Strong communication skills.
  • Always display a professional appearance, representing our Sofitel brand.
  • Ability to work a rotating roster including weekends & public holidays.

Additional Information

If you share our passion for hospitality, service excellence, innovation and drive, we would love to hear from you

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.

Please note that current Australian Working Rights is required for this role.

  • Front Office All Rounder

    1 week ago

    Sydney Olympic Park, New South Wales, Australia PULLMAN Full time $60,000 - $80,000 per year

    Company DescriptionAt Accor, creating exceptional guest experiences is an obsession. Everything we do, we do to ensure our guests Feel Welcome and Feel Valued. With over 4,000 properties across 90 countries, we are a true international brand.Pullman, Novotel and Ibis Hotels Sydney Olympic Park form part of the most unique Hotel precinct in NSW, being home to...

  • Front Desk Supervisor

    7 days ago

    Sydney, New South Wales, Australia Sofitel Full time $60,000 - $90,000 per year

    Company DescriptionDiscover the Sofitel Sydney Darling Harbour.Sofitel Sydney Darling Harbour welcomes guests into a world of luxury blending French Art de Vivre and local culture. The Flagship hotel boasts 590 rooms and suites, four vibrant bars and restaurants, a stunning, award winning outdoor infinity pool, state of the art gym overlooking the city...

  • Barista All Rounder

    1 week ago

    Sydney, New South Wales, Australia Twenty35 Espresso Full time $45,000 - $60,000 per year

    Barista All-Rounder – Twenty35 Espresso MaroubraWe're a busy local café with a loyal following and a great vibe. We're looking for a Barista All-Rounder who can shine both behind the coffee machine and on the floor with our customers.The role includes:Making excellent coffee in a fast-paced environmentFront of house duties: taking orders, running food,...

  • Front Desk Receptionist

    2 weeks ago

    Sydney Olympic Park, New South Wales, Australia Rainbow Dental Practice Full time $55,200 - $74,560 per year

    Front Desk ReceptionistWe are a modern and busy dental practice in Sydney Olympic Park. We offer a wide range of services including general, cosmetic, and surgical procedures. As we continue to grow, we are looking for an enthusiastic, welcoming, bubbly and reliable dental receptionist to join our front desk.Key Responsibilities:Greeting patients and...

  • Front Desk Associate, Sydney

    5 days ago

    Sydney, New South Wales, Australia WeWork Full time $40,000 - $60,000 per year

    About Us At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we're not just a part of that movement—we're leading it. United by a desire to build a global community, our purpose is to give members the support to do their best work, and the space to...

  • Front Desk Administrator

    1 week ago

    Sydney, New South Wales, Australia Kelly + Partners Full time $104,000 - $130,878 per year

    At Kelly+Partners, we operate with one clear mission: "to help our people, Private Business Owners, and the communities we work in Be Better Off". We are committed to providing personal and professional growth opportunities to ensure all our team members are set up for a fulfilling and successful future.About Kelly+PartnersTop 20 accounting firm in...

  • Barista/ Cafe All Rounder

    2 weeks ago

    Sydney, New South Wales, Australia The Navy's Anchorage Full time $17,280 per year

    Barista/Cafe All RounderJoin a friendly team culture with a great work environmentBenefit from professional development opportunitiesStaff meal provided on shiftsGuaranteed time off for Christmas & New YearsDo you love the hospitality industry, but hate working over the Christmas & New Years period? An exciting opportunity now exists to join our HMAS...

  • Guest Services All Rounder

    2 weeks ago

    Sydney, New South Wales, Australia YHA Ltd Full time $45,000 - $65,000 per year

    25th August, 2025 Halls Gap - Grampians Eco YHA is a stylish and comfortable eco-certified property that has been architecturally designed with the environment in mind. Situated in Halls Gap on the outskirts of the stunning Grampians National Park, this property is the ideal base for travellers seeking an outdoor adventure or relaxing getaway.  The...

  • Night Auditor/Front Desk Agent Part Time

    2 weeks ago

    Sydney, New South Wales, Australia Zara Tower Full time $50,000 - $70,000 per year

    About the role We are seeking a dedicated Night Auditor/Front Desk Agent to join our dynamic hospitality team at Zara Tower in Sydney, NSW. This is a part-time opportunity with flexible days to suit your lifestyle. As the first point of contact for our guests, you will play a crucial role in ensuring an exceptional experience during their stay.What you'll...

  • Trading Specialist

    2 weeks ago

    Sydney, New South Wales, Australia The Trade Desk Full time

    The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the...