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Night Auditor/Front Desk Agent Part Time
2 weeks ago
About the role
We are seeking a dedicated Night Auditor/Front Desk Agent to join our dynamic hospitality team at Zara Tower in Sydney, NSW. This is a part-time opportunity with flexible days to suit your lifestyle. As the first point of contact for our guests, you will play a crucial role in ensuring an exceptional experience during their stay.
What you'll be doing
- Performing night audit procedures to reconcile daily financial transactions and ensure accurate reporting
- Providing excellent customer service to guests, handling inquiries, requests and complaints in a professional manner
- Checking guests in and out, processing payments, and managing room availability
- Monitoring and maintaining the security of the hotel premises during night shifts
- Assisting with various administrative tasks, including data entry and record-keeping
- Collaborating with the wider hotel team to contribute to the overall smooth operation of the hotel
What we're looking for
- Previous experience in a similar night auditor or front desk role within the hospitality industry
- Strong customer service orientation and excellent communication skills
- Proficiency in using hotel management software and computer systems
- Attention to detail and the ability to work accurately under pressure
- Flexibility to work night shifts and weekends as required
- Problem-solving skills and the ability to think on your feet
What we offer
At Zara Tower, we pride ourselves on creating a supportive and inclusive work environment. In addition to a competitive salary, we offer a range of benefits to our employees, including:
- Discounts on hotel stays and dining at our on-site restaurant
- Opportunities for career development and internal promotion
- Comprehensive training and mentorship programs
- Flexible work arrangements to support work-life balance
- Access to our employee wellness initiatives and social events
About us
Zara Tower Hotel is a premium hotel located in the heart of Sydney's CBD, offering guests a luxurious and contemporary experience. As part of our dedicated hospitality team, you will play a vital role in delivering exceptional service and creating lasting memories for our guests. Join us and be a part of our exciting growth and success.
Apply now to become our next Night Auditor/Front Desk Agent
