Administration Assistant

3 days ago

Southport, Australia Lives Lived Well Full time $70,000 - $73,000 per year

headspace centres help thousands of young Australians to access support and services for their mental and physical health. With a focus on early intervention, headspace services keep young people at the heart of everything they do. We are passionate about helping young people and our offices are designed to create a welcoming space for all.

Your Opportunity

We are looking for a passionate and dedicated Administration Assistant who will be the first point of contact for clients and their families.

You will support a smooth transition through the service and provide administrative support across all teams and providers.

The role is 2 days per week - Mondays at Upper Coomera and Wednesdays at Southport, (subject to change as required). Extra hours / days may be available.

What are we looking for?

With a solid foundation in administration in a health care setting, you will be someone who loves working in a team and is happy to roll up your sleeves and pitch in to do what needs doing.

Your "can do" attitude, and positive approach will be coupled with:

  • Adaptability and an agile approach – you'll be answering phones, meeting, and greeting, providing support with medical records, and maintaining client files
  • Being confident and comfortable interacting with young people – your warm manner and welcoming demeanour will be essential in this service
  • Ability to manage your own workload, including prioritising duties and multi-tasking
  • Previous experience in the process of Medicare Bulk Billing including claims and documentation will be an advantage.
  • You are a fast learner and can work effectively in a fast-paced environment.
  • Demonstrated ability to maintain confidentiality.
  • Having an inclusive attitude and a background working with diverse groups including LGBTIQAP+, CALD, and Aboriginal and Torres Strait Islander communities
  • You'll self-care – this role can be challenging and it's important to us that you are at your best, to do your best.
  • We're dedicated to helping others, no matter how difficult or complex the challenge – and you will be too

You will need to hold an Australian Drivers Licence and Working with Children Check (Blue Card)

The hourly pay rate is $34.59 per hour to $35.68 per hour plus super, depending on the successful candidate's skills, knowledge and experience.

And while you support others, we'll support you with some great benefits including:

  • An extra five paid leave days (pro rata) per year to support your wellbeing and work-life balance.
  • An employee assistance program (EAP) for you and your family, including emotional, psychological, financial counselling and wellbeing services.
  • Be a part of a passionate and driven multidisciplinary team.
  • Fitness Passport membership access to a wide range of gyms, pools, and fitness and leisure centres across Australia, at a discounted rate.

For questions about the role or to review the position description, email

Applications close: 17 October 2025 however, we will be interviewing throughout the process and may close applications early.

Lives Lived Well is an equal employment opportunity employer. We encourage applications from a diverse range of social, cultural and gender backgrounds that reflect our community including First Peoples.

#LLW

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