SMS Business and Reporting Specialist

INSPIRED BY CURIOSITY. UNITED BY PURPOSE. COMMITTED TO YOU.

• Vacancy Number: 143
• Position Title: SMS Business and Reporting Specialist
• Employment Status: Fixed Term Contract (1 January August 2026)
• Department: ED People and Student Success
• Location: Preston
• Award Classification: Melbourne Polytechnic Academic Professional Staff Agreement
• Salary: $140,000 - $150,000 per annum plus superannuation
• Hours per Week: 38
• Applications Close: Sunday 19 October 2025

Why Join Us

Melbourne Polytechnic has been a leader in practical, real-world education since 1912. We offer:

• Industry-led, hands-on training
• Inclusive, future-focused environments
• A strong commitment to staff wellbeing
• A culture built on curiosity, collaboration, and care

About the Role

Melbourne Polytechnic is seeking a dynamic SMS Business and Reporting Specialist to support the effective delivery of reporting strategy and automation for the new Student Management System (SMS). This is a great opportunity to contribute to strategic projects, drive operational improvements, and support collaborative team success in a purpose-driven environment.

Key Responsibilities

• Lead and manage the reporting work stream deliverables for the SMS implementation project
• Develop and implement a comprehensive reporting strategy
• Reconcile and catalogue all operational and management reporting requirements
• Deliver detailed reporting specifications, including prototype reports and dashboards
• Collaborate with internal and external stakeholders to develop and test reports
• Provide documentation, training, and post-go-live support
• Contribute to project planning, data migration, testing, and change management

Skills and Experience Required

• Tertiary qualifications in Project Management, Business, IT, or equivalent experience
• Strong stakeholder engagement and communication skills
• Extensive knowledge of SMS and CRM capabilities in the education sector
• Proven experience in delivering complex projects on time and within budget
• Proficiency in project management methodologies and tools
• Analytical mindset with strong organisational skills and attention to detail
• Ability to work under pressure and adapt to changing priorities

Additional Requirements

Successful candidate will be required to provide:

• A valid Victorian Employee Working with Children Check (WWCC)
• A National Police Check

How to Apply

through Melbourne Polytechnic's careers portal. There, you will be able to view the full Position Description and upload your documents.

Please:

• Complete all pre-screening questions
• Upload your CV and a brief cover letter (maximum 2 pages) outlining how your skills, experience, and personal attributes align with the Key Skills and Experience in the PD
• If applying for a teaching role , upload combined copies of your relevant qualifications and provide your USI VET Transcript (if available):
• Include the transcript link (from your USI Student Portal) in your coverletter, and upload the transcript PDF under thequalifications section

File Requirements:

Each file must be under 2MB. PDF is preferred (Word .doc or .docx also accepted). Avoid special characters in filenames (e.g., @ # % *).

Selection Process

Our process includes:

• An interview (in-person or via Microsoft Teams)
• Reference checks
• Employment and qualification verification

Questions?

Contact: Recruitment Team

Email:

Diversity and Inclusion

Melbourne Polytechnic is an equal opportunity and child-safe employer. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people with a disability, people from diverse cultural backgrounds and gender identities.

Recruitment Agencies

Melbourne Polytechnic manages all recruitment directly. We do not accept unsolicited applications from agencies unless engaged through the State Purchasing Contract and with prior written approval.

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