Project Services Coordinator

Project Services Coordinator

Ready to lead high-impact teams and deliver exceptional results? We're seeking a dynamic leader to drive complex projects and innovative service delivery that truly makes a difference for our customers. In this role, you'll manage competing priorities, coordinate across teams, and ensure projects meet customer needs while driving efficiency and innovation.

The Government Records Repository (GRR) is the Commercial Services division of MHNSW, offering records management services to government departments. These services are aligned to the requirements outlined in the State Records Act 1998. The GRR operates a world-class storage facility in the Western Sydney Records Centre (WSRC) in Kingswood, NSW providing for the special storage requirements of records, their retrieval and ultimately their disposal. The GRR was established in 1955 and began operating from the WSRC site in 1974.

What the opportunity is:

• Employment with Museums of History NSW.
• Clerk Grade 7/8. Remuneration package includes salary ($113,574 - $125,720), employer's contribution to superannuation and annual leave loading.
• Full-time ongoing employment.
• The role will work across Sydney.

What we do

Museums of History NSW brings together a portfolio of iconic museums, rich collections and heritage sites, the nation's oldest archive collection, vital recordkeeping services and expert staff.

We bring history to life by sharing the stories of our places and collections. Through the State Archives Collection, we manage NSW's official documentary heritage, supporting government transparency and the public's right to access information.

These two roles do not just sit side by side – they inform and enrich each other. By preserving and making accessible our places, collections and archives, we create opportunities for people to explore the past and better understand their own place in the world. By supporting lifelong learning and inviting people to come together, we promote civic literacy, empathy, wellbeing and belonging.

We believe that history belongs to everyone. This is the promise and the purpose of MHNSW.

Museums of History NSW is a state cultural institution, established under the Museums of History NSW Act 2022. It is an agency of the NSW Department of Creative Industries, Tourism, Hospitality and Sport (DCITHS).

What you'll do with us:

This role will supervise and manage multiple teams with their daily operations, projects and services in order to deliver against complex customer and MHNSW requirements while supporting and optimising associated policies, procedures and guidelines to drive quality and efficiency for the organisation and our customers.

For more information on the role, you are welcome to contact Patricia Proctor, Manager Information Processing via

Click here for the role description including the capabilities required for this role.

What you need to do to apply

To apply you will need to submit the following:

• A one to two page cover letter outlining how your skills and experiences meet the essential requirements for this role.
• A current resume listing two referees, and
• Respond to the 2 targeted questions (no more than 300 words per answer). Your responses to the targeted questions should be submitted online during your application and not included in the covering letter.

What you need to tell us - Targeted questions:

1. Describe a project where collaboration across internal and external stakeholders was critical to success. Explain the specific strategies or tools you used to gain momentum across diverse teams.
2. How have you approached analysing large volumes of metadata for budgeting or reporting purposes, and what impact did your analysis have on decision-making? Provide specific strategies or tools you used for this analysis.

Essential requirements of the role:

• Detailed knowledge and experience with Records Management or Supply Chain/Logistics Management Projects and Services, including use of packages such as O'Neil Software's RS-SQL, GRRHis, CommServ.
• Experience in a managing multiple team members and projects/services in a high demand environment to agreed timeframes and within cost projections.
• Experience scoping customer requirements, services and projects that are to be delivered in collaboration with multiple functional areas.
• Ability to participate in after-hours call roster, including attending to call outs.
• Capable of physically moving boxes/records of varying sizes and complexity and updating the tracking or records in our systems.
• Have a current NSW Working with Children Check (WWCC).
• Obtain and maintain appropriate security clearances.

Also note:

• For additional resources to help prepare your application and understanding of the process please refer to Applying for a job.
• Our team can provide alternative formats to apply, make adjustments to the recruitment process and offer information about workplace adjustments and support networks. If you are a person who requires adjustment and would like to request assistance, please contact
• For technical support with your application please contact
• To be eligible for an ongoing role in the NSW Public Sector you need to be an Australian Citizen or Permanent Resident. For temporary and casual roles, you need to hold a valid visa giving you permission to work in Australia as required by the role.
• All successful candidates will be required to undergo a criminal record check with NSW Police.
• A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

Submit your application before the closing date: 10am Tuesday 11 November

Diversity and Flexible Working

We are expert keepers and tellers of history, and its many stories, peoples, and cultures. We want to create a team and workplace that reflects this diversity as well as the diversity in the communities we serve. We know through experience that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better, more inclusive results and connects our people to our communities, to our history, and to each other.

Our vision is to support and empower First Nations people, communities and culture, and across the sites that we care for, we are committed to shifting perspectives, truth telling and delivering honest reflections on history.

We understand that flexibility means different things to different people and are committed to offering flexible work arrangements where and when possible.

Our team can provide alternative formats to apply, make adjustments to the recruitment process and offer information about workplace adjustments and support networks.

For more information, please visit:

Information on some of the different types of disabilities.

Information on adjustments available for the recruitment process.

Thank you for your interest in this role. We look forward to receiving your application.