Customer Experience Specialist

2 days ago

Victoria Park, Australia Autoleague Full time

Exciting and rewarding career opportunity
- Dynamic and supportive workplace culture
- Located in a vibrant and central location

Are you passionate about providing exceptional customer service and creating unforgettable experiences for customers?

If you're a self-motivated team player with outstanding communication skills and a desire to exceed targets, we want you

**Youngs WA** are currently seeking a** **Customer Experience Specialist or a Trainee Customer Experience Specialist** to join our Used Vehicle Sales team in Victoria Park

**Role**:
As a Customer Experience Specialist, you will be responsible for delivering an exciting and educational experience for our customers, assisting with appointments and walk-in enquiries, selling and delivering used cars, and ensuring the customer's needs are always met.

To be successful in the role you will need:

- Outstanding communication skills and the ability to provide excellent customer service
- Articulate with the ability to quickly establish rapport
- Self-motivated with a desire to meet and exceed targets and KPI's
- Focused on continuously delivering results and exceeding customer expectations
- Computer literate with strong accuracy and attention to detail
- Full WA drivers licence Previous experience in customer service or as a sales consultant is highly regarded

**Why join Youngs WA?**

At Youngs WA, we're committed to providing a dynamic and supportive workplace culture that encourages growth, learning, and development. When you join our team as a Customer Experience Specialist, you'll enjoy:

- Company vehicle and fuel card
- One fully paid day off per week to rest and recharge.
- An exciting, fast-paced, and rewarding career move, where you'll be part of a team that's passionate about providing exceptional customer service.
- In-house training and development to help you reach your full potential.
- An amazing company culture with a supportive management team.
- A fantastic career opportunity with one of the largest automotive groups in Australia.

**Please note**: Autoleague is an Equal Opportunity Employer that embraces and values equality, cultural diversity, and inclusion.

All shortlisted applicants will be required to undertake a pre-employment check including police and medical checks.

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