Customer Service Officer

1 week ago

Melbourne, Victoria, Australia Supagas Full time $104,000 - $130,878 per year

About the Company

Supagas is a fast-growing national, leading supplier of cylinder gases such as LPG, Industrial Gases, Hospitality Gases and Helium. We are rapidly building a reputation for growth and success based on an exceptional "YES WE CAN" customer service offering and quality products in the highly competitive market.

About the Role

We are seeking an enthusiastic, confident, and dynamic Customer Service Officer to join our Dandenong South Branch.

Duties & Responsibilities

  • Handle a high volume of incoming calls, processing orders, and addressing customer inquiries.
  • Assist in converting incoming phone and email inquiries into Branch Sales.
  • Exceed customer service expectations by providing exceptional support to operations.
  • Address customer queries and manage accounts promptly and professionally.
  • Offer customers accurate product, service, and procedural information.
  • Ensure precise setup of new customer accounts.
  • Process credit card payments as needed.
  • Provide support to Operations and Sales teams.
  • Engage in web chat support.

Benefits

  • Competitive Salary Package
  • Monday to Friday - Day hours, immediate start
  • Excellent Employee Reward Program
  • Casual, Fulltime.

Skills & Experience

  • Proven experience in an inbound call centre environment, managing high call volumes.
  • Familiarity with Pronto software is highly advantageous.
  • Possess a professional and friendly telephone manner, as the role primarily involves telephone-based communication.
  • Strong attention to detail.

The successful candidate will undergo a pre-employment medical assessment.

If you believe you possess the skills and experience listed above and want to be the next member of the Supagas Team, please click apply below

  • Customer Service Officer

    1 day ago

    Melbourne, Victoria, Australia China Eastern Airlines Corp. Ltd. Full time $45,000 - $65,000 per year

    China Eastern Airlines Co., Ltd. is a prominent airline in China, recognized as one of thethree major airlines in the country. With its hub located in Shanghai, the airline holds astrong presence in the Oceania region. Presently, we operate nine direct routes to China from Oceania, offering up to 72 weeklies direct flights during peak periods.We are actively...

  • Customer Service Officer

    1 week ago

    Melbourne, Victoria, Australia ICP Group Australasia Full time $60,000 - $80,000 per year

    About the roleICP Group is a manufacturer and distributor of coatings and adhesives to the global market for leading brands such as Rebound Ace, Plexipave and Stainproof.Join the dynamic team at ICP Group Australasia as a full-time Customer Service Officer based in our Tullamarine, VIC office. In this varied and fulfilling role, you will be the friendly face...

  • Customer Service Officer

    1 day ago

    Melbourne, Victoria, Australia Energy Bay Funds Management Pty Ltd Full time $60,000 - $80,000 per year

    Are you passionate about renewable energy and eager to make a positive impact and generate change? Do you thrive in a supportive and collaborative work environment where your contributions are valued and recognised? If so, we have the perfect opportunity for youAbout Diamond Energy, an Energy Bay BrandEnergy Bay is rapidly expanding along the renewable...

  • Customer Service Officer

    1 week ago

    Melbourne, Victoria, Australia Safe Transport Victoria Full time $81,922 per year

    About Us'Safe journeys, every time'. This is what we strive for at Safe Transport Victoria (ST Vic).As the safety regulator for commercial passenger vehicles, buses and maritime, what we do impacts the everyday lives of Victorians. Our role is to work with these industries and the communities they serve to ensure a transport system that inspires confidence...

  • Customer Service Officer

    1 week ago

    Melbourne, Victoria, Australia Holmesglen Institute Full time $60,416 - $65,237 per year

    Holmesglen Institute is a leading provider of vocational and higher education in Victoria, with over 40 years of experience and 140,000 graduates. As one of the largest government-owned TAFEs, we offer 600+ courses across multiple campuses, including Chadstone, Moorabbin, Glen Waverley, Eildon, and Melbourne's CBD. Our hands-on learning approach is supported...

  • Customer Service Officer

    1 week ago

    Melbourne, Victoria, Australia YMCA Victoria Full time $64,616 per year

    Free access to gyms, recreation, and aquatics centres across the stateGreet customers and be the face of the centreUp to $31.18 per hour + superannuation + Y BenefitsAbout the CentreCoburg Leisure Centre (CLC) is one of six Aquatic and Leisure Facilities within Active Merri-bek. CLC is a year-round facility with a 25-metre heated indoor pool, heated...

  • Customer Service Officer

    1 week ago

    Melbourne, Victoria, Australia Kinetic Full time $50,000 - $80,000 per year

    Customer Service OfficerAs a Customer Service Officer, you will be the point of contact for our customers on- board our bus services and within the community. This is an outdoor, customer-facing role based across various locations in Melbourne. Your responsibilities will include assisting passengers by providing transport information, customer assistance,...

  • Customer Service Officer

    1 day ago

    Melbourne, Victoria, Australia AkzoNobel Full time $60,000 - $90,000 per year

    About AkzoNobelSince 1792, we've been supplying the innovative paints and coatings that help to color people's lives and protect what matters most. Our world class portfolio of brands – including International, Sikkens and Interpon – is trusted by customers around the globe. We're active in more than 150 countries and use our expertise to sustain and...

  • Customer Service Officer

    1 week ago

    Melbourne, Victoria, Australia Australian Financial Complaints Authority Full time $60,000 - $90,000 per year

    Company DescriptionAs a financial ombudsman, we are a for-purpose organisation that provides a free service for individuals and small businesses. We listen to and work with our customers and their financial firms to find solutions to complaints which have gone unheard or unresolved. This is your opportunity to make a difference.Job DescriptionAre you...

  • Customer Service Officer

    1 day ago

    Melbourne, Victoria, Australia Cleanaway Operations Pty Ltd Full time $70,000 - $120,000 per year

    About UsJoin us at Cleanaway and contribute to making a sustainable future possible, together.We transform waste into resources and renewable energy.  When you start to think of waste as a resource, it opens a world of possibilities.As a high growth, ASX listed organisation with over 7500 employees, our goal is to be recognised by our customers as the most...