Work Management Compliance Administrator

Company Description

Sodexo is a leading provider of operations, maintenance, and refurbishment services for non-process infrastructure, catering to clients in the mining and oil & gas sectors across Western Australia. We play a crucial role in supporting the resource sector by delivering high-quality catering, hospitality, and facilities maintenance services, ensuring seamless operations for our clients.

We are currently seeking a Work Management Compliance Administrator to join our dynamic Team based in Balcatta, in a full-time permanent capacity. The Work Management Compliance Administrator is one of the central Facilities Maintenance liaisons for invoicing to our client in the IFMS FM Commercial and Work Management Compliance space, as forms a part of the Finance team. This role works with internal and external stakeholders to manage the timely processing of reimbursable work orders related to the Facilities Maintenance scope of works.

The role is responsible for quality assurance and billing of work orders within our system to ensure that relevant contract conditions and work management processes, are in compliance with internal approval protocols and to provide feedback on any process breakdowns to the management team.

Duties of the role will include:

• Validate all completed works in the D365 system for data accuracy and ensure all necessary information has been collated to support the work completion. This includes client approvals, quotes, photographic evidence and cost accuracy.
• Provide feedback to, and follow up queries with, site teams on missing data.
• Proactively follow up on any work management compliance or billing process gaps and work with relevant stakeholders to rectify to ensure compliance to contractual obligations.
• Support high value FM works approval submission processes
• Joint responsibility for generation of the monthly reimbursable invoice QA documents in a timely manner with all supporting documentation in place.
• Perform other work management compliance activities administration or maintenance related duties, as may be required, to ensure all mandated services are delivered.
• Commitment to the delivery of innovative solutions to Sodexo Remote Sites, thereby continuing to improve the quality of Sodexo's service delivery.
• Responsible for adhering to the health, safety, environmental and quality standards, policies and procedures and for proactively acting in a manner that supports a healthy and safe work environment, including the reporting of all incidents and hazards.
• Perform other work management compliance activities administration or maintenance related duties, as may be required, to ensure all mandated services are delivered.

Essential to be successful in the role:

• At least 2 years working in compliance, contracts or data analysis role, preferably in the resource sector
• Experience in maintenance management systems
• Attention to detail, ability to prioritize
• Ability to follow direction and work with little supervision
• Ability to perform well under pressure
• Ability to manage multiple tasks at any one time
• Team player
• Excellent communication skills, both written and oral
• Excellent organizational and time management skills
• Positive "can do" attitude, and self-motivated
• Computer literate with intermediate / advanced knowledge of Microsoft Office including Word and Excel. Knowledge of D365 very desirable.

This is an exciting opportunity to be part of a high-performing team within a global organization that is a leader in the operations, maintenance, and refurbishment of non-process infrastructure. If you're looking for a supportive, inclusive work environment that encourages growth and personal development, we encourage you to apply. Click "Apply" and submit your resume to join our dynamic team.