Administrator / Receptionist

2 days ago

Caboolture, Queensland, Australia Southern Stars Air Conditioning Pty Ltd Full time $45,000 - $65,000 per year
Office Administrator / Receptionist – Southern Stars Air Conditioning & Electrical (Caboolture)
About Us

Southern Stars Air Conditioning & Electrical is a family-owned, locally operated business that's been servicing Queensland homes since 2009. Over the years, we've built a strong reputation for quality, reliability, and customer care. In 2020, we proudly expanded into Caboolture, bringing with us our expertise in air conditioning, electrical, and solar solutions.

We're a supportive, down-to-earth team that values professionalism, initiative, and teamwork. Right now, we're looking for a motivated and organised Office Administrator / Receptionist to be the welcoming face of our Caboolture office and keep operations running smoothly.


The Role

This is a diverse and rewarding position where no two days are the same. You'll work closely with our Director, trade staff, and customers to make sure the office runs efficiently and that our clients continue to receive the high level of service we're known for.

Key responsibilities include:

  • Coordinating and scheduling jobs in ServiceM8 for our trade staff
  • Acting as the first point of contact for customer calls and emails
  • General administration tasks: filing, document preparation, data entry, tasking jobs for invoicing, and system updates
  • Supporting trade staff with schedule requirements and logistics
  • Receiving incoming stock and ordering office supplies
  • Managing office procedures, correspondence, and filing systems to ensure efficiency

Training provided: One week of initial training at our Toowoomba head office (all accommodation covered).


About You

We're looking for someone proactive, organised, and who enjoys being the go-to person in the office. Ideally, you will have previous experience in office administration (trade industry experience is a bonus), but more importantly, you'll bring the right attitude and drive.

You will bring:

  • A strong work ethic and motivation to succeed
  • A friendly, professional, and customer-focused approach
  • Excellent time management and multitasking skills
  • High attention to detail and accuracy
  • Confident communication skills – both written and verbal
  • Proficiency with Microsoft Office (Outlook, Word, Excel)
  • Initiative, problem-solving skills, and the ability to work independently or in a team
  • Experience with a work management system (advantageous but not essential)

What We Offer
  • Excellent working conditions in a supportive, growing business
  • Genuine career development opportunities within the company
  • A friendly team culture where your contribution makes a real difference

How to Apply

If you're ready to take on a dynamic role with a trusted local business, we'd love to hear from you. Please forward your resume and cover letter to:

Only shortlisted applicants will be contacted for interviews.

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