Technical Business Analyst, GESB

Drive technical excellence. Deliver meaningful outcomes. Make an impact.

About the role

As a Technical Business Analyst at MUFG Retirement Solutions for one of our clients GESB, you'll play a key role in shaping and delivering high-quality technology solutions that support our business operations and enhance client outcomes. You'll work across the full software development lifecycle — from requirements gathering and analysis through to testing, implementation, and production support. You'll collaborate with business stakeholders, developers, infrastructure teams and vendors to deliver solutions that are efficient, secure and aligned with business goals.

• Full time Permanent role
• Perth based

In this role you'll be responsible to:

• Partner with business users and technical teams to gather, analyse and document business and system requirements.
• Develop and execute test cases, perform system testing and support UAT activities.
• Collaborate with developers and vendors to ensure solutions meet business objectives and quality standards.
• Complete traceability matrixes as part of solution design alignment with business requirements and other IT delivery teams, as required.
• Investigate and analyse production issues, supporting ongoing system enhancements and improvements.
• Contribute to delivery of revenue-generating and strategic technology initiatives.
  Ensure compliance with MUFG Retirement Solutions information security, governance and risk management policies.

What you'll bring:

• Min 3+ years' experience as a Business Analyst or Technical Business Analyst with exposure to Superannuation, Insurance, Managed Funds or Registry Services is highly desirable.
• Strong understanding of the software development lifecycle and structured delivery methodologies.
• Solid analytical and problem-solving skills with the ability to translate complex requirements into actionable solutions.
• A good understanding of structured service delivery methodologies and experience in conducting business process re-engineering
• Experience with SQL, MS Office tools and business process modelling.
• Excellent communication and stakeholder management skills.
• Exceptional analytical skills in order to analyse, isolate and interpret business needs and provide constructive input into the development of appropriate technical solutions.
• Ability to learn new technologies and be able to work and deliver high quality documentation in a challenging environment
• Experience working in an outsourced or offshored environment is desirable
  Tertiary qualification in IT, Business or related discipline is desirable.

Some of our Employment Benefits

• FlexiWorks – enabling our employees to work in the office and at home
• Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leave
• Employee Recognition Program - to recognise people who are demonstrating our values and Company purpose.
• Talent Referral Program
• Salary Sacrificing via Superannuation
• Employee Assistance Program
• Learning & Development - Development at your fingertips via self-paced learning, including educational assistance support
• Employee discounts – Access discounted rates and offers from a variety of providers including Bupa and Microsoft
  Novated Car Leasing

Culture at MUFG Pension & Market Services

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

How to apply

Ready to take the next step in your career? Apply now with your resume and detailed cover letter highlighting your skills, experience, and why you would be a good fit for the role.

Successful applicants will be required to complete background screening including police check and employment history check prior to commencement of employment.

MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly.

Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences.

A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.

Our MUFG Retirement Solutions division combines its proprietary technology, process and people to deliver a comprehensive financial data solution to its superannuation clients. We support clients across all superannuation fund sectors including government, industry, retail and corporate.

By accompanying our core member and employer administration with a full range of value-added services, we offer the most comprehensive superannuation administration solution on the market. The scale, adaptability and ease of use of our proprietary systems, in conjunction with our integrated analytics offering, allow us to innovate and grow with the needs of our clients.

MUFG Pension & Market Services is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the MUFG Pension & Market Services journey and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment.