Senior Business Analyst, GESB

About the role

We're looking for a Senior Business Analyst to join our IT team and play a key role in shaping, delivering, and supporting high-quality business and technical solutions.

In this role, you'll collaborate with IT managers, business unit leaders, cross-functional teams, and senior leadership to ensure business and system requirements for small works and production changes are clearly documented, agreed, and delivered across all stages of the Software Development Lifecycle (SDLC).

12 months Fixed term contract role | Perth based

In this role you will be accountable to:

• Partner with managers, developers, vendors, and infrastructure teams to deliver high-quality technical solutions.
• Lead workshops and stakeholder discussions to define, validate, and document business and technical requirements.
• Analyse business processes and identify opportunities for improvement.
• Prepare Statements of Work, high-level estimates, and test plans to support senior leadership and client approvals.
• Understand the customer experience, how they may use the product/service and how that will influence both the business and technical requirements.
• Liaise with developers/technical solutions & design to ensure that the technical solution meets the agreed business requirements.
• Investigate and analyse production issues, supporting ongoing system enhancements and improvements.
• Apply creative thinking and work collaboratively with teams to solve business challenges, further supporting the documentation of clear, concise and accurate requirements.
• Participate in system testing, User Acceptance Testing (UAT), and production support.
• Collaborate with third-party vendors to deliver integrated system solutions.
• Act as a mentor and coach to junior team members, sharing expertise and supporting development.
  Ensure all solutions comply with organisational policies, risk management, and information security standards.

What You'll Bring:

• 5+ years as a technical Senior Business Analyst with experience across business and technical requirements.
• Proficient in SQL and Microsoft Office suite. Well-practiced and experienced with the software development cycles
• Strong documentation skills, including functional and non-functional requirements, use cases, and process flows.
• Experience in testing, issue management, and system implementation.
• Contribute to estimating, planning, issue management, risk management, change management, communications and the preparation of Statements of Work
• Experience with Business Use Case Modelling.
• Comfortable working with multiple delivery teams, navigating ambiguity, and prioritising competing demands.
• Product knowledge in Superannuation, Insurance, Managed Funds or Registry Services is highly desirable.
• Tertiary qualification in Information Technology, Business, or related field.
• You are proactive, collaborative, and thrive in dynamic environments where your analysis and technical expertise can make a real difference.
  Experience working in an outsourced or offshored environment is desirable

Some of our Employment Benefits

• FlexiWorks – enabling our employees to work in the office and at home
• Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leave
• Employee Recognition Program - to recognise people who are demonstrating our values and Company purpose.
• Talent Referral Program
• Salary Sacrificing via Superannuation
• Employee Assistance Program
• Learning & Development - Development at your fingertips via self-paced learning, including educational assistance support
  Employee discounts – Access discounted rates and offers from a variety of providers including Bupa and Microsoft

Culture at MUFG Pension & Market Services

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

How to apply

Ready to take the next step in your career? Apply now with your resume and detailed cover letter highlighting your skills, experience, and why you would be a good fit for the role.

Successful applicants will be required to complete background screening including police check and employment history check prior to commencement of employment.

MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly.

Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences.

A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.

Our MUFG Retirement Solutions division combines its proprietary technology, process and people to deliver a comprehensive financial data solution to its superannuation clients. We support clients across all superannuation fund sectors including government, industry, retail and corporate.

By accompanying our core member and employer administration with a full range of value-added services, we offer the most comprehensive superannuation administration solution on the market. The scale, adaptability and ease of use of our proprietary systems, in conjunction with our integrated analytics offering, allow us to innovate and grow with the needs of our clients.

MUFG Pension & Market Services is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the MUFG Pension & Market Services journey and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment.