Operations Coordinator – Inbound Day Tours

16 hours ago

Turrella NSW, Australia Brighton Coach Pty Ltd Full time $60,000 - $80,000 per year

Brighton Coach Pty Ltd

Location: Sydney, Australia

Employment Type: Full-time

About Us

Brighton Coach Pty Ltd is a leading charter and tour service provider in Sydney, delivering high-quality transport solutions for inbound and domestic tours. We pride ourselves on exceptional service, efficiency, and customer satisfaction. As we continue to grow, we are seeking a skilled and bilingual Operations Coordinator to oversee and manage our inbound day tours.

Job Summary

We are looking for a proactive and detail-oriented Operations Coordinator who is fluent in both English and Mandarin to manage inbound day tours. This role involves coordinating tour logistics, liaising with clients and drivers, ensuring smooth operations, and delivering outstanding customer service. The ideal candidate will have experience in tourism, logistics, or transport operations and a strong ability to multitask in a fast-paced environment.

Key Responsibilities

  • Plan, coordinate, and oversee the daily operations of inbound day tours.
  • Communicate effectively with clients, travel agents, and internal teams to ensure seamless tour execution.
  • Act as the primary point of contact for Mandarin-speaking clients and tour groups.
  • Allocate coaches and drivers based on tour schedules and customer requirements.
  • Ensure all compliance and safety regulations are met in accordance with company policies.
  • Address and resolve any operational issues promptly to maintain high service standards.
  • Monitor tour performance and provide feedback for continuous improvement.
  • Maintain accurate records of bookings, schedules, and operational reports.
  • Assist with administrative tasks related to inbound tours and client management.

Requirements & Qualifications

  • Fluent in English and Mandarin (written and spoken).
  • Experience in tourism, transport, or operations coordination is preferred.
  • Strong organizational and problem-solving skills.
  • Excellent communication and interpersonal abilities.
  • Ability to work under pressure and manage multiple tasks efficiently.
  • Proficiency in Microsoft Office and booking software.
  • A proactive and customer-focused approach.
  • Availability to work flexible hours, including occasional weekends or holidays.

What We Offer

  • Competitive salary based on experience.
  • A dynamic and supportive work environment.
  • Opportunities for career growth and professional development.
  • The chance to be part of a growing and reputable transport company.

How to Apply

Please send your resume and a cover letter outlining your experience and language proficiency to:

Job Types: Full-time, Permanent

Pay: $65,000.00 – $80,000.00 per year

Work Authorisation:

  • Australia (Preferred)

Work Location: In person

  • Day Tour Coordinator

    2 weeks ago

    Turrella, Australia Brighton Coach Pty Ltd Full time

    **About Us**: Brighton Coach Pty Ltd is a leading charter service provider, specializing in delivering high-quality transport solutions for a variety of clients. We are seeking a dedicated and organized **Day Tour Coordinator** to join our team and ensure the smooth operation of our day tour services. **Responsibilities**: - Plan, organize, and coordinate...

  • Sydney Walking Tour Guide

    14 hours ago

    Sydney NSW, Australia I'm Free Tours Full time $64,000 - $128,000 per year

    Thank you for your interest in the Sydney Walking Tour Guide position at I'm Free Tours We are excited to find an enthusiastic and knowledgeable local to join our team and showcase this amazing city to visitors from all over the world. As a casual role, you will have the opportunity to explore Sydney's iconic landmarks while getting paidRole Description:As a...

  • Driver/ Tourist guide

    3 days ago

    Turrella NSW, Australia Driveline Rental Full time $60,000 - $90,000 per year

    Driver and Tourist Guide position typically combines the duties of a driver and tour guide, involving driving guests to various locations, providing informative commentary, and ensuring their safety and comfort.Driving:Safe and efficient driving, adhering to traffic laws and regulations.Planning and executing routes, including efficient route navigation and...

  • NSW Warehouse AM/PM Leadership – Sensitive Freight

    12 hours ago

    Warwick Farm NSW, Australia S.A.F.E. Logistics Operations Full time $65,000 - $80,000 per year

    Western Suburbs, Greater SydneyEmployment Type: Full-TimeIndustry: Logistics & Supply Chain / WarehousingAbout the Company:We are a trusted third-party logistics (3PL) provider specializing in sensitive freight solutions. Our services are built on precision, compliance, and reliability, supporting clients across high-security and high-compliance industries....

  • Inbound Sales

    13 hours ago

    Macquarie Park NSW, Australia Kennards Self Storage Full time $60,000 - $80,000 per year

    Warning: May Lead to a Fun and Rewarding CareerJoin Australia's #1 Family in Self StorageUncapped earning potential with attractive KPI's tied to performanceRecognition for success in a culture that celebrates achievementFun and rewarding workplace that makes every day enjoyableComprehensive training and development to support growthGenerous staff discounts...

  • Warehouse Operations Manager

    3 days ago

    Lidcombe NSW, Australia 'COS Full time $80,000 - $120,000 per year

    An exciting opportunity exists to join one of Australia's high growth private businesses. COS is a family owned and run Aussie business made up of a community of like-minded people working towards a common goal. Our purpose is to keep Australian workers, patients and students healthy, safe and productive by providing products. Why? So we can deliver on our...

  • Despatch Coordinator

    1 week ago

    Turrella, Australia King Living Full time

    Established Australian designer and manufacturer of furniture - Collaborative and inclusive working environment - Global business with growth opportunities ince 1977, **King Living** has pioneered quality Australian design, continually pushing the boundaries of what furniture can achieve. Designed to adapt to our changing lives and last for generations, our...

  • Indonesian-speaking Driver

    3 days ago

    Turrella, Australia Brighton Coach Pty Ltd Full time

    **Key Responsibilities**: - Operate company vehicles in a safe, lawful, and professional manner. - Transport passengers to scheduled destinations on time. - Communicate clearly and courteously with Indonesian-speaking passengers. - Assist with luggage handling, boarding, and disembarking as needed. - Maintain cleanliness and presentation of the assigned...

  • POS & Ticketing Coordinator

    2 days ago

    Turrella, New South Wales, Australia King Living Full time $60,000 - $90,000 per year

    Join a collaborative, design-led team driving operational excellence in retailCombine precision and organisation to deliver seamless campaign executionCoordinate global ticketing, printing, and data workflows across regionsSince 1977, King Living has pioneered quality Australian design, continually pushing the boundaries of what furniture can achieve. ...

  • Senior Travel Consultant

    6 days ago

    Sydney NSW, Australia All Pacific Travel Concept Full time $60,000 - $70,000 per year

    About UsWe are growing our FIT team We are a leading inbound Tour Operator and a division of TUI, Europe's largest travel operator. Creating authentic, tailor-made travel experience across Australia.Our team is passionate about showcasing our region's natural beauty, diverse culture, and unforgettable experiences – while delivering exceptional personal...