HR Manager

Reporting to the business owners, the HR Manager will lead all HR responsibilities across Proven Energy, supporting 20+ staff across both the Toowoomba and Sunshine Coast branches.

This newly created role will provide strategic and operational HR leadership, develop HR systems, support workforce planning, manage recruitment and onboarding, drive performance processes, and ensure HR compliance across awards, safety, and employment legislation.

1. Staff Support, Engagement & Communication

• Provide a positive, supportive point of contact for all staff, helping them navigate challenges and feel heard.
• Engage proactively with team members to build trust, encourage open communication, and support wellbeing.
• Assist employees in expressing their concerns, needs, or ideas clearly and constructively.
• Create a safe, approachable environment where staff feel comfortable raising issues early, enabling positive and timely resolution.
• Support managers in fostering healthy communication within their teams.

2. Strategic HR Leadership

• Develop and implement HR frameworks, policies, and people systems as the business scales.
• Advise the business owners/Managers on HR strategy, organisational structure, and workforce planning.
• Strengthen company culture, communication practices, and employee engagement.

3. Recruitment & Workforce Planning

• Manage end-to-end recruitment for all roles including electricians, apprentices, admin, sales, and technical roles.
• Build talent pipelines, refine job ads, and run structured interviews.
• Support workforce planning across both branches.

4. Onboarding & Contracts

• Prepare employment contracts, PDs, onboarding packs, and induction checklists.
• Oversee probation reviews and employee start-up processes.
• Maintain structured role documentation on the intranet.

4. Compliance & Award Interpretation

• Interpret awards including:

• Electrical, Electronic and Communications Award

• Clerks Award
• Advise on allowances, loadings, overtime rules, leave entitlements, and payroll queries.
• Work collaboratively with the Finance Manager to ensure employee changes are communicated promptly and correctly.
• Support audits of timesheets, allowances, and classification levels.
• Ensure compliance with national, state, and electrical industry requirements.

5. Performance Management

• Support managers with performance cycles, KPI frameworks, performance improvement plans, and staff coaching.
• Assist with difficult conversations, conflict resolution, and expectations management.

6. HR Risk & Employee Relations

• Manage low–medium complexity HR issues, conduct investigations where appropriate, and advise leadership on outcomes.
• Support resolution of conduct, communication, or behavioural concerns.

7. WHS Support

• Work alongside Branch Managers/Directors to ensure HR–WHS alignment.

8. HR Administration & Recordkeeping

• Maintain HR compliance calendars, intranet documents, employee files, and policy registers.
• Ensure HR documentation is current, accessible, and consistently applied.

• 8+ years experience in HR generalist or HR management roles.
• Experience in trades, construction, energy, or technical industries (preferred).
• Experience working with apprentices (preferred).
• Strong understanding of Australian employment law and awards (experience with Electrical, Electronic and Communications Award highly regarded).
• Experience auditing HR systems and developing HR systems from the ground up.
• Confident decision-making and experience coaching and supporting executives/management.
• High level of professionalism, confidentiality, and emotional intelligence.
• Qualifications in HR, Business, Law, IR, or related discipline (preferred).

Ideal for a high experienced HR professional who values work–life balance (approximately 2-3 days a week) and thrives in a role where they can shape, lead, and take full ownership of all HR responsibilities with autonomy and strategic influence.