IT Support Engineer I, Operations Technology Solutions
2 days ago
As an IT Support Engineer, you'll work at a logistics site alongside colleagues, remote support teams and the business to offer a crucial IT support function. Our team approaches work as seeing no job as too small and no challenge as too big
You'll work with the latest technology in an environment that encourages mentorship and career growth opportunities. Being part of this team at Amazon means you'll have learning resources to develop your career and technical skills at your own pace and earn industry-recognized qualifications.
Flexibility is a must for this role as the site operates across 7 days during the day and night. austechjobs
Key job responsibilities
- First level of technical support for the Operations of the Fulfillment Center, covering a multitude of technical disciplines. You'll support multiple buildings around the area.
- Allocating and maintaining IT equipment, managing multiple customer requests simultaneously.
- Troubleshooting of IT related equipment, such as PCs, wireless handheld devices, thin clients, printers and other end user devices.
- Responsible for the Return Merchandise Authorization (RMA) and repair process for devices under warranty.
- Learning new technologies and participating in career development opportunities within the IT network.
Basic Qualifications:
- 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience
- Experience troubleshooting integrated and interdependent computer systems
- High school or equivalent
- Understanding of networking concepts such as DNS, DHCP, Email, HTTP, SSL, OSI Model, and TCP/IP protocols and applications.
- Experience troubleshooting and maintaining various technologies including PCs, thermal printers, scanners, and handheld devices.
- Work a flexible schedule/shift/work area, including weekends, days and nights.
- Ability to lift 50 lbs /22 kgs, as well as to stand and walk for 10-12 hours at a time.
Preferred Qualifications:
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
- Experience in a dynamic environment with a high degree of customer service
- Ability to explain complex IT concepts in simple terms
- Ability to manage high priority projects
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
-
Brisbane, Queensland, Australia Amazon Full time $60,000 - $100,000 per yearDESCRIPTIONOur IT Support Engineer in Amazon's Operations teams take care of the various IT systems at the heart of our operational sites.As an IT Support Engineer, you'll work at a logistics site alongside colleagues, remote support teams and the business to offer a crucial IT support function. Our team approaches work as seeing no job as too small and no...
-
Brisbane, Queensland, Australia Amazon Full time $40,000 - $120,000 per yearDescriptionOur IT Support Engineer in Amazon's Operations teams take care of the various IT systems at the heart of our operational sites.As an IT Support Engineer, you'll work at a logistics site alongside colleagues, remote support teams and the business to offer a crucial IT support function. Our team approaches work as seeing no job as too small and no...
-
Principal Engineer, Operations
4 weeks ago
Brisbane, Queensland, Australia QUT (Queensland University of Technology) Full time4 days ago Be among the first 25 applicantsOverviewWe are seeking a Principal Engineer, Operations to join Digital Business Solutions, Administrative Division. The Principal Engineer, Operations is a member of the Corporate Systems team that takes responsibility for maintaining and improving a complex landscape of business-critical solutions, providing...
-
Senior Network Engineer
2 weeks ago
Brisbane, Queensland, Australia Canary IT Full time $120,000 - $180,000 per yearCanary IT is seeking a highly skilled and experienced Senior Network Engineer to join our growing team at Canary IT.Canary IT is a national provider of Cloud & Data, Cyber Security, LS Retail on Microsoft Business Central, and Managed Services. We are proudly 26 years in business, with long time, trusting relationships with our customers, supplier network...
-
E&I Project Engineer
1 week ago
Brisbane, Queensland, Australia Xenco Services Full time $120,000 - $180,000 per yearWho We Are Xenco provides businesses with executive and operational level support, significantly enhancing productivity, efficiencies, and company profitability. Our expertise lies in rapidly understanding business issues, formulating achievable plans, and executing them to deliver measurable improvements to our client's bottom line. The OpportunityOur...
-
Operational Technology
4 weeks ago
Brisbane, Queensland, Australia Aggreko Full timeWe're the global leader in providing energy solutions that help businesses grow and communities thrive.We work as a team and we're proud of the difference we make to customers, to local communities, and towards a sustainable future for the world.We're currently seeking an experienced Operational Technology (OT) Support Engineer to join our Australia Pacific...
-
Digital Solutions Architect
4 days ago
Brisbane, Queensland, Australia Brennan IT Full time $120,000 - $180,000 per yearBrennan. Where true performance thrives.At Brennan, we believe that how technology is delivered is every bit as important as what the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests.It's a claim backed by our True Performance System - a way of...
-
Technology Solutions
4 weeks ago
Brisbane, Queensland, Australia Prosperity Advisers Group Full timeOverviewTechnology Solutions & Integration Specialist role at Prosperity Advisers Group. You will take ownership of system deployment, process improvement, automation, and user support across divisions including Business Services & Tax, SMSF, Audit, Lending, and Smart Drive. You'll work with internal teams and external vendors to enhance business systems and...
-
Technology Solutions
4 weeks ago
Brisbane, Queensland, Australia Prosperity Advisers Group Full timeOverviewTechnology Solutions & Integration Specialist role at Prosperity Advisers Group. You will take ownership of system deployment, process improvement, automation, and user support across divisions including Business Services & Tax, SMSF, Audit, Lending, and Smart Drive. You'll work with internal teams and external vendors to enhance business systems and...
-
Manager - Technology Engineering
2 days ago
Brisbane, Queensland, Australia Australian Retirement Trust Full time $120,000 - $180,000 per yearTake hold of a monster opportunity and join our Technology Engineering team as a Manager - Technology Engineering. If you're a good fit for this role and live in Brisbane, Sydney or Melbourne, we'd love you to apply.Why join us?You'll get 14% super as standard, to help your future come alive.Unleash your potential and build a career to be proud of through...
